2024 Apple Device Support Exam (SUP-2024-ENU) Dumps

dumps2024-01-17T14:19:28+08:00

We know that the Apple Device Support exam is for technical professionals who support Apple devices in their organization. After you pass this Apple Device Support, you become an Apple Certified Support Professional. The Apple Device Support exam contains 88 single-select and multiple-select scored questions, and you have 120 minutes to answer all the questions. The minimum passing score for the Apple Device Support exam is 84%. We provide the latest Apple Device Support exam dumps, which are valuable in preparation. Free Apple Device Support exam dumps are available below.

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1. ACME, Inc.'s administrators are planning to switch to an eSIM exclusive environment. Users are upgrading their iPhone with models that support ONLY eSIM.

Which feature MUST ACME'S carrier support so that users can seamlessly continue to use their lines with eSIM-only iPhone models?

eSIM Plan Transfer

eSIM Quick Transfer

eSIM Convert

eSIM Carrier Transfer

2. Which tool should you use first to troubleshoot Mail connectivity issues in macOS?

Message Viewer

Network Diagnostics

Wireless Diagnostics

Connection Doctor

3. Where should you go in macOS to limit AirPlay Receiver ONLY to devices signed in to your Apple ID?

Go to System Settings > General > AirDrop & Handoff, then select Current User for the "Allow AirPlay for" option.

Open the AirPlay app from the Utilities folder, then select Current User for the "Allow AirPlay for" option.

Go to System Settings > Privacy & Security, then select Apple ID for the "Allow AirPlay for" option.

Go to System Settings, then select Apple ID for the "Allow AirPlay for" option in the Sharing settings.

4. How should you schedule an email to send in Mail on iPhone?

Tap Settings > Mail > Schedule and configure the send date and time.

Touch and hold the mail body and configure the send date and time.

Touch and hold the send button and set the send date and time.

Tap the calendar icon in the mail menu bar and configure the send date and time.

5. How many incorrect password attempts does a Managed Apple ID allow before you're locked out of the account?

Seven

Five

Three

Ten

6. Which Wi-Fi authentication settings does Apple recommend for better security for Wi-Fi routers and access points?

WPA3 Personal or WPA Personal

WPA3 Personal or WPA/WPA2

WPA3 Personal or WPA2/WPA3 Transitional

WPA2/WPA3 Transitional or WEP Transitional Security Network

7. Which feature allows you to share your screen during a FaceTime Call?

Stage Manager

SideCar

SharePlay

AirPlay Receiver

8. Which IP address might indicate a DHCP issue?

10.0.1.17

169.254.47.72

192.168.17.12

172.27.13.47

9. What are three reasons that a warning icon might appear in the Security Recommendation window for a password in Passwords settings?

The password hasn't been updated in the last 90 days.

The password is reused on another website.

The password appeared in a data leak.

It's a commonly used password or it's easily guessed.

You have multiple or duplicate passwords listed for the website.

10. HOTSPOT

Select the setting in the sidebar that you should use to turn on Find My on your Mac.

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11. Which two types of Activation Lock are available to organizations?

Individual-linked

Device-linked

User-linked

Personal

Organization

12. Which action in Apple Configurator for Mac should you select to retain user data (if recoverable) if iPhone or iPad devices are unresponsive or in recovery mode?

Restore

Revive

Update

Erase all Content and Settings

13. DRAG DROP

Match the Apple Configurator actions on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

14. What happens when you restore a Mac with Apple silicon with Apple Configurator?

It updates the firmware and recoveryOS, and erases and installs macO

It restores the system state from before a corrupted battery drain.

It recovers data from a Time Machine snapshot on the internal storage.

It forces the Mac to perform any pending software updates.

15. Which setting should you check to find out if ACME manages her iPhone?

Privacy & Security > Device Management

Control Center > Device Profile

General > Software Update

General > VPN & Device Management

General > Profile & Device Management

16. HOTSPOT

Select the setting in the sidebar that you should use to automatically keep your Mac up to date.

17. Which disk format should you use to create a bootable macOS installer that includes macOS Recovery

on an external storage device?

APFS (Encrypted)

Mac OS Extended (Encrypted)

APFS

MacOS Extended

18. Scenario

ACME, Inc. suffered a power loss while you were upgrading to a major version of macOS on your Mac Studio. The Mac now shows only a black screen. You tried to revive the computer using Apple Configurator for Mac, but the revive was unsuccessful.

Which Apple Configurator action should you try next on your Mac Studio?

Erase All Content and Settings

Update

Revive Device

Prepare

Restore

19. ACME, Inc. wants all users to see mounted servers in the Finder by default.

Which terminal command should you use to modify the Finder preferences to display mounted servers?

defaults read com.apple.finder ShowMountedServersOnDesktop true

defaults cat com.apple.finder ShowMountedServersOnDesktop true

defaults write com.apple.finder ShowMountedServersOnDesktop true

defaults append ShowMountedServersOnDesktop com.apple.finder true

20. You're reviewing the manual page for the defaults command in Terminal.

What should you do to exit a manual page in the Terminal window?

Press the Esc key

Press the Control-X keys

Type Exit and Press the Return key

Press the Q key

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21. What are two features of two-factor authentication for a personal Apple ID?

It uses a four-digit passcode to access a user's account.

It ensures that only the account's owner can access the account.

It requires a special app on the trusted device.

It doesn't require the Apple ID password.

It can be accessed on trusted devices.

22. Which device can you use to unlock your Mac computer's screen saver and approve authentication requests from macOS and other apps?

HomePod

iPhone

iPad

Apple Watch

23. You're ready to transfer a sysdiagnose from your iPad to your Mac.

Where in System Settings can you locate the log file on iPad?

Logging > Debug Logging

General > Analytics & Improvements > Analytics Data

Privacy & Security > Analytics & Improvements > Analytics Data

Analytics > Analytics Data

24. You're experiencing odd behavior with a Custom App on your iPad.

How should you gather information about the app issue?

Turn on debug logging.

Open Apple Configurator for iPhone and run diagnostics.

Turn on advanced analytics.

Gather a sysdiagnose.

25. Which folders normally appear at the root level of the storage volume in the Finder on a Mac?

Applications, Documents, System, and Users

Library, Network, System, and Volumes

Documents, Library, System, and Users

Applications, Library, System, and Users

26. How many days do you have to recover deleted files from iCIoud Drive?

27. ACME, Inc. wants to ensure that iPhone and iPad backups created with Apple Configurator on a Mac are encrypted and protected with a password.

Which action in Apple Configurator should you select to create password encrypted backups?

Actions > Prepare, then select Encrypt Backups

Actions > Apply > Backup Password

Actions > Advanced > Encrypt

Actions > Advanced > Enable Encrypted Backups

28. You are using Apple Configurator for Mac to restore an iPad backup and notice that the restore

process is taking longer than you expect.

Which menu option should you choose to see current activity in Apple Configurator?

View > Activity

View > Show Status Bar

Actions > Open Activity

Window > Activity

29. Which four storage formats can the Files app read and write to on iPhone and iPad devices?

MS-DOS (FAT)

Mac OS Extended (HFS+)

NTFS

APFS

ExFAT

ZFS

30. HOTSPOT

Scenario

Andre created a Keynote presentation on his iPad that he wants to access on the desktop of his MacBook Air.

Select the setting in the sidebar that Andre should turn on to access iCIoud Drive on his Mac.

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31. Scenario

You would like to access files stored in iCIoud Drive on your Windows PC at work.

What should you do to access these files on your PC?

Download iCIoud Drive from the Windows App Store and set it up using your Apple I

Download iCIoud for Windows and set it up with your Apple I

Copy the content of iCIoud Drive from your Mac to an external drive, and connect the external drive to your Windows P

32. Which App Store app should you use to reset your Apple ID password when you use a friend's or family member's iPhone or iPad?

Apple ID Manager

Apple Reset

Apple ID Support

Apple Support

33. HOTSPOT

Select the setting in the sidebar that you should use to delete a user on your Mac.

2024 Apple Device Support Exam (SUP-2024-ENU) Dumps