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1.If you fail the test, please send your failed score report and order number to us in ONE week after you finish the test. If you send the failed score report more than ONE week, we will not refund the full payment fee.
2.If you purchase two or more exams in ONE order and fail one of the exams, we will not refund the full payment fee of all exams, we will only refund the payment fee of the failed exam. (For example, if you purchase NSE4_FGT-7.0 and PEGAPCBA86V1 exams in one order, you take and fail NSE4_FGT-7.0 exam, but do not take the PEGAPCBA86V1 exam, we will only refund the payment fee of NSE4_FGT-7.0 exam to you, hope you can understand.)
3.If your friend fails the test with our dumps which are bought by you, and you send your friend’s failed score report to us, in this case, we will not refund the full payment fee.
4.In case you have downloaded and installed the product, but have not attended the exam, we will not refund the full payment fee.
5.Different member. (Candidate’s name is different from payer’s name.)