Apple Device Support Exam Free Dumps

dumps2025-12-18T11:05:33+08:00

Apple Device Support exam is based on iOS 26, iPadOS 26, and macOS Tahoe. Apple Device Support exam is for technical professionals who support Apple devices in their organization. There are 80 scored technical questions in real Apple Device Support exam, and you have 120 minutes to answer all the questions. The minimum passing score is 75%. We provide the latest Apple Device Support exam dumps, which can ensure you pass the test easily. Free Apple Device Support exam dumps are available below.

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1. ACME, Inc.'s administrators are planning to switch to an eSIM exclusive environment. Users are upgrading their iPhone with models that support ONLY eSIM.

Which feature MUST ACME'S carrier support so that users can seamlessly continue to use their lines with eSIM-only iPhone models?

eSIM Plan Transfer

eSIM Quick Transfer

eSIM Convert

eSIM Carrier Transfer

2. Which tool should you use first to troubleshoot Mail connectivity issues in macOS?

Message Viewer

Network Diagnostics

Wireless Diagnostics

Connection Doctor

3. Where should you go in macOS to limit AirPlay Receiver ONLY to devices signed in to your Apple ID?

Go to System Settings > General > AirDrop & Handoff, then select Current User for the "Allow AirPlay for" option.

Open the AirPlay app from the Utilities folder, then select Current User for the "Allow AirPlay for" option.

Go to System Settings > Privacy & Security, then select Apple ID for the "Allow AirPlay for" option.

Go to System Settings, then select Apple ID for the "Allow AirPlay for" option in the Sharing settings.

4. How should you schedule an email to send in Mail on iPhone?

Tap Settings > Mail > Schedule and configure the send date and time.

Touch and hold the mail body and configure the send date and time.

Touch and hold the send button and set the send date and time.

Tap the calendar icon in the mail menu bar and configure the send date and time.

5. How many incorrect password attempts does a Managed Apple ID allow before you're locked out of the account?

Seven

Five

Three

Ten

6. Which Wi-Fi authentication settings does Apple recommend for better security for Wi-Fi routers and access points?

WPA3 Personal or WPA Personal

WPA3 Personal or WPA/WPA2

WPA3 Personal or WPA2/WPA3 Transitional

WPA2/WPA3 Transitional or WEP Transitional Security Network

7. Which feature allows you to share your screen during a FaceTime Call?

Stage Manager

SideCar

SharePlay

AirPlay Receiver

8. Which IP address might indicate a DHCP issue?

10.0.1.17

169.254.47.72

192.168.17.12

172.27.13.47

9. What are three reasons that a warning icon might appear in the Security Recommendation window for a password in Passwords settings?

The password hasn't been updated in the last 90 days.

The password is reused on another website.

The password appeared in a data leak.

It's a commonly used password or it's easily guessed.

You have multiple or duplicate passwords listed for the website.

10. HOTSPOT

Select the setting in the sidebar that you should use to turn on Find My on your Mac.

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11. Which two types of Activation Lock are available to organizations?

Individual-linked

Device-linked

User-linked

Personal

Organization

12. Which action in Apple Configurator for Mac should you select to retain user data (if recoverable) if iPhone or iPad devices are unresponsive or in recovery mode?

Restore

Revive

Update

Erase all Content and Settings

13. DRAG DROP

Match the Apple Configurator actions on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

14. What happens when you restore a Mac with Apple silicon with Apple Configurator?

It updates the firmware and recoveryOS, and erases and installs macO

It restores the system state from before a corrupted battery drain.

It recovers data from a Time Machine snapshot on the internal storage.

It forces the Mac to perform any pending software updates.

15. Which setting should you check to find out if ACME manages her iPhone?

Privacy & Security > Device Management

Control Center > Device Profile

General > Software Update

General > VPN & Device Management

General > Profile & Device Management

16. HOTSPOT

Select the setting in the sidebar that you should use to automatically keep your Mac up to date.

17. Which disk format should you use to create a bootable macOS installer that includes macOS Recovery on an external storage device?

APFS (Encrypted)

Mac OS Extended (Encrypted)

APFS

MacOS Extended

18. Scenario

ACME, Inc. suffered a power loss while you were upgrading to a major version of macOS on your Mac Studio. The Mac now shows only a black screen. You tried to revive the computer using Apple Configurator for Mac, but the revive was unsuccessful.

Which Apple Configurator action should you try next on your Mac Studio?

Erase All Content and Settings

Update

Revive Device

Prepare

Restore

19. ACME, Inc. wants all users to see mounted servers in the Finder by default.

Which terminal command should you use to modify the Finder preferences to display mounted servers?

defaults read com.apple.finder ShowMountedServersOnDesktop true

defaults cat com.apple.finder ShowMountedServersOnDesktop true

defaults write com.apple.finder ShowMountedServersOnDesktop true

defaults append ShowMountedServersOnDesktop com.apple.finder true

20. You're reviewing the manual page for the defaults command in Terminal.

What should you do to exit a manual page in the Terminal window?

Press the Esc key

Press the Control-X keys

Type Exit and Press the Return key

Press the Q key

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21. What are two features of two-factor authentication for a personal Apple ID?

It uses a four-digit passcode to access a user's account.

It ensures that only the account's owner can access the account.

It requires a special app on the trusted device.

It doesn't require the Apple ID password.

It can be accessed on trusted devices.

22. Which device can you use to unlock your Mac computer's screen saver and approve authentication requests from macOS and other apps?

HomePod

iPhone

iPad

Apple Watch

23. You're ready to transfer a sysdiagnose from your iPad to your Mac.

Where in System Settings can you locate the log file on iPad?

Logging > Debug Logging

General > Analytics & Improvements > Analytics Data

Privacy & Security > Analytics & Improvements > Analytics Data

Analytics > Analytics Data

24. You're experiencing odd behavior with a Custom App on your iPad.

How should you gather information about the app issue?

Turn on debug logging.

Open Apple Configurator for iPhone and run diagnostics.

Turn on advanced analytics.

Gather a sysdiagnose.

25. Which folders normally appear at the root level of the storage volume in the Finder on a Mac?

Applications, Documents, System, and Users

Library, Network, System, and Volumes

Documents, Library, System, and Users

Applications, Library, System, and Users

26. How many days do you have to recover deleted files from iCIoud Drive?

27. ACME, Inc. wants to ensure that iPhone and iPad backups created with Apple Configurator on a Mac are encrypted and protected with a password.

Which action in Apple Configurator should you select to create password encrypted backups?

Actions > Prepare, then select Encrypt Backups

Actions > Apply > Backup Password

Actions > Advanced > Encrypt

Actions > Advanced > Enable Encrypted Backups

28. You are using Apple Configurator for Mac to restore an iPad backup and notice that the restore process is taking longer than you expect.

Which menu option should you choose to see current activity in Apple Configurator?

View > Activity

View > Show Status Bar

Actions > Open Activity

Window > Activity

29. Which four storage formats can the Files app read and write to on iPhone and iPad devices?

MS-DOS (FAT)

Mac OS Extended (HFS+)

NTFS

APFS

ExFAT

ZFS

30. HOTSPOT

Scenario

Andre created a Keynote presentation on his iPad that he wants to access on the desktop of his MacBook Air.

Select the setting in the sidebar that Andre should turn on to access iCIoud Drive on his Mac.

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31. Scenario

You would like to access files stored in iCIoud Drive on your Windows PC at work.

What should you do to access these files on your PC?

Download iCIoud Drive from the Windows App Store and set it up using your Apple I

Download iCIoud for Windows and set it up with your Apple I

Copy the content of iCIoud Drive from your Mac to an external drive, and connect the external drive to your Windows P

32. Which App Store app should you use to reset your Apple ID password when you use a friend's or family member's iPhone or iPad?

Apple ID Manager

Apple Reset

Apple ID Support

Apple Support

33. HOTSPOT

Select the setting in the sidebar that you should use to delete a user on your Mac.

34. DRAG DROP

Match the user types on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

35. How do you view log messages grouped by activity in Console on a Mac?

Click the Activities button in the Console toolbar.

Control-click the process window and select Group by Activity.

Add: activity to a search string in the Console search field.

36. How should you view live log messages using Console on your Mac?

Select Log Reports in the sidebar, click the log message, and choose View > Expand Selected Row.

Select system.log in the sidebar, click the log message, and choose View > Expand Selected Row.

Select Mac in the sidebar, then click info from the toolbar.

Select Mac in the sidebar, then click Start Streaming.

37. Which tool should you use to determine if an app is causing your Mac to be sluggish or unresponsive?

Console

Disk Utility

System Information

Activity Monitor

38. How should you check the progress of an installation and error entries when troubleshooting an application installation issue on a Mac?

Choose Terminal from the Utilities menu.

Choose Startup Security Utility from the Utilities menu.

Choose Enter Full Screen from the Window menu.

Choose Install Log from Console > Log Reports.

39. What should you do in the app's Get Info window if your Mac with Apple silicon doesn't recognize a needed app plug-in when you open the app?

Select the "Open using Rosetta" checkbox for the plug-in.

Select the "Open using Rosetta" checkbox for the app.

Choose Universal from the Kind pull-down menu for the app.

Choose Universal from the Kind pull-down menu for the plug-in.

40. What should you do if an app on your iPhone stops responding?

Delete the app, then redownload from the App Store.

Reset all settings.

Restart the device.

Force the app to close and reopen the app.

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41. DRAG DROP

Match the macOS library resources listed on the left to the descriptions on the right by dragging responses to the correct target areas. Responses may be used once, more than once, or not at all.

42. What allows a Mac with Apple silicon to use apps and other software like plug-ins, add-ons, and extensions that were written for Intel-based Mac computers in macOS?

Mac Catalyst

Rhapsody

Rosetta 2

Universal Binary

43. Scenario

You're troubleshooting a third-party app that frequently quits on your Mac. You've determined that the issue occurs across all user accounts.

What should be your next step in troubleshooting the app's issue?

Create a new file.

Upgrade to the latest version of the app.

Remove the -/Library/Preferences/application name preference file.

Reinstall or upgrade macO

Troubleshoot application preferences.

44. Which two locations are app preference files typically stored on a Mac?

/Users/Preferences

-/Library/Preferences

-/Library/Logs

/Library/Application Support/Preferences

/Library/Preferences

45. Which iPadOS feature should you configure to hide your personal email in the Mail app while you're at work?

Do Not Disturb

Focus filter

Shortcut automation

Focus schedules

46. Which app should you configure to get live image descriptions of your surroundings on iPhone?

Camera

Magnifier

Scanner

Settings

Photos

47. ACME, Inc. allows users to lock sensitive and private notes they keep on their iPad devices.

Which two authentication methods can they use to lock a note in the Notes app? Select two responses.

PIN code

Apple ID password

Device passcode

Secure token

Notes password

48. Guillermo is a designer for ACME, Inc. He uses his 12.9-inch iPad Pro to create marketing materials and do color grading.

Which iPadOS feature should Guillermo use to allow his 12.9-inch iPad Pro to accurately display colors for common color standards?

Display Zoom

True Tone

ColorSync

Reference Mode

49. You use Apple Watch 6 to track your physical activity and health metrics, but you have some trouble seeing the screen and using the watch controls.

Which iPhone feature can you use to help you see and operate Apple Watch more easily?

Apple Watch Mirroring

Ask Siri

Voice Over

Audio Descriptions

50. You attempt to start up a Mac with Apple silicon to recoveryOS, but a lock icon appears on the screen and you're asked to enter a password.

What is the most likely reason that this screen appears?

Your Mac is enrolled in an MDM solution and has a FileVault password set.

Your Mac has a security policy set that disallows access to recoveryO

Your Mac is enrolled in an MDM solution and has a recoveryOS password set.

Your Mac has a Startup Utility password set.

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51. Which macOS Recovery feature is available ONLY on Mac computers with Apple silicon from the macOS Recovery Utilities menu in macOS?

Recovery diagnostics

Recovery log

Share disk

Startup Security Utility

52. Log in to your Mac.

53. How do you start up into fallback recoveryOS on a Mac with Apple silicon?

From a shutdown state, double-press and hold the power button.

From a shutdown state, press and hold the power button.

From a shutdown state, press and release the power button.

Start up in recoveryOS, then hold Shift while selecting the startup volume.

54. DRAG DROP

Match the startup icons on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

55. Use this image to answer the question.

What should you do if you forgot your passcode and your iPhone is disabled?

Put your iPhone in recovery mode, then connect it to your Mac or PC to restore it.

Force shutdown your iPhone and wait 10 seconds, then turn it back on.

Wait until the Forgot Passcode? message appears, then follow the instructions.

Connect your iPhone to your Mac, then use Apple Configurator to revive the device.

56. Which screen indicates that iPhone is in recovery mode and ready to be updated or restored?

A)

Option A

Option B

Option C

Option D

57. You want to protect your Mac from unwanted contacts from other computers.

Which action should you take to protect your Mac while it's connected to the internet?

Go to System Settings > Privacy & Security > Lockdown Mode, then click Turn On.

Go to System Settings > Network > Firewall, then turn on Firewall.

Go to Safari Settings > Privacy, then enable Hide IP address from trackers.

Go to Safari Settings > Privacy, then enable Prevent cross-site tracking.

58. After Krista installed some new apps, her Mac became slow and unresponsive. She asks if you can help resolve the issue.

Which resource should you use to examine processes running on Krista's Mac and check how they're affecting its performance?

Console

Diagnostic Reporting

Activity Monitor

System Information

59. Use this image to answer the question.

Why is the screen sharing service disabled with the message "This service is currently unavailable"?

TCP and UDP ports 5900 are currently blocked on this network.

An internet connection is currently unavailable.

Screen sharing is being controlled by the remote management service.

Screen sharing is being controlled by the remote login service.

60. Which macOS and iPadOS feature lets you use your iPad to extend or mirror the display on your Mac?

Universal Control

Screen Sharing

Sidecar

Stage Manager

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61. Which three peripherals can you share between iPad and Mac when using Universal Control?

Trackpad

Apple Pencil

Keyboard

Touch ID

Mouse

62. Which Apple program should you join if you're in charge of testing your organization's infrastructure and its ability to work with the Apple software before public release?

Design for IT

Apple Developer Program

Apple Seed for IT

Apple Developer Enterprise Program

63. Which three things happen to web browsing when Lockdown Mode is turned on for iPhone?

Only Apple approved websites can be viewed.

Web fonts might not be displayed.

Certain complex web technologies are blocked.

Images might be replaced with a missing image icon.

Safari is removed from the Home Screen.

64. HOTSPOT

Select the setting in the sidebar that you should use to turn on firewall on your Mac.

65. HOTSPOT

Select the setting in the sidebar that you should use to turn on Lockdown Mode.

66. Scenario

You're setting up a new MacBook Pro to replace your current MacBook. Both Mac computers are using the current version of macOS.

Which utility should you use to move data from your current MacBook to your new Mac using Setup Assistant?

Migration Assistant

Transfer Data

Time Machine

Transfer Information

67. Scenario

You're migrating your Windows PC to a new Mac.

Which software should you download on your Windows PC to aid the migration process?

PC Mover

Windows Migration Assistant

Transfer Protocol

Migration Wizard

68. Scenario

You're using Migration Assistant to transfer your account named "Andre" from your current MacBook Pro to your new iMac. The iMac is already configured with an account also named "Andre."

What happens with Migration Assistant if the account names are the same on both Mac computers?

You need to manually rename your old account before proceeding with Migration Assistant.

The account on the new iMac is automatically updated with the contents of the old account.

On the new iMac, a new account is automatically created and named "Andre (1)."

You're asked to either rename the old account or replace the one already on the iMac.

69. Which troubleshooting steps should you follow if Quick Start does NOT automatically discover the other device?

Restart both devices and try again.

Turn off Bluetooth and Wi-Fi to avoid interference when discovering devices.

Connect both devices to Wi-Fi and make sure that they're placed near each other.

On your current device, go to Settings > Bluetooth and select your new device from the list of options.

70. Which Wireless Diagnostics window should you use to see a live view of current Wi-Fi signal strength, quality, and rate?

Logs

Diagnostics

Performance

Monitor

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71. Which wireless authentication method allows a Mac to use digital certificates to authenticate to secure wireless networks?

WPA Personal

WPA3 Enterprise

WPA3 Transitional

WPA3 Personal

72. Scenario

You configured a VPN server that supports the L2TP over IPSec protocol. You would like to add the VPN configuration to your Mac.

Which action menu option should you use to manually configure VPN in Network settings?

Add Service

Manage Virtual Interfaces

Set Service Order

Add VPN Configuration

73. Which VPN protocols can you manually configure in macOS System Settings?

L2TP over IPSec, SSTP, and IKEv2

L2TP over IPSec, Cisco IPSec, and IKEv2

Wireguard, Cisco IPSec, and IKEv2

L2TP over IPSec, Cisco IPSec, and OpenVPN

74. HOTSPOT

Select the setting in the sidebar that you should you use to copy the password of a known Wi-Fi network.

75. DRAG DROP

Match the Wi-Fi menu bar icons on the left to the descriptions on the right by dragging the responses to the correct target areas. Responses may be used once, more than once, or not at all.

76. Which macOS resource displays the status of network interfaces in a dynamic list?

VPN settings

Network settings

Internet Accounts settings

Wireless Diagnostics

77. Use this image to answer the question.

What does this iPhone Privacy Warning message indicate?

Limit IP Address Tracking is disabled for this network

iOS has detected a spoofed MAC address on the network

Private Wi-Fi Address is disabled for this network

Local network access is enabled for a third-party app

78. Which Apple technology lets you wirelessly connect to a printer without downloading or installing any drivers?

AirPrint

Printer Sharing

ePrint

79. Scenario

Melody's Mac has multiple printers configured.

Where in System Settings should you go to determine if her printers were configured manually or by an MDM solution?

Printers > Advanced

Privacy & Security > Profiles

Printers & Scanners > Advanced

General > Sharing > Printer Sharing

80. How do you reset the printing system from Printers & Scanners settings on a Mac?

Control-click the printer, then choose Reset Printing System from the shortcut menu.

Choose Printer Setup Utility > Reset printing system.

Select all items, move them to the Trash, and refresh the screen.

Select all the printers in the Printers list, then click Delete (-).

Apple Device Support Exam Free Dumps

Apple Device Support Exam Free Dumps

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