Certified Employment Support Professional CESP Exam Dumps

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Certified Employment Support Professional CESP exam is designed to recognize individuals who have demonstrated a sufficient level of knowledge and skill to provide integrated employment services to various populations. There are 135 questions in the real CESP exam, and you have 3 hours to finish the test. We provide the latest CESP exam dumps, which can help you test all the related topics. Free Certified Employment Support Professional CESP exam dumps are available below.

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1. You are assisting a 30-year-old woman in an interview during which she indicates having a traumatic brain injury. The employer asks about the nature of this disability.

Which of the following is your MOST appropriate response?

Focus on the individual's strengths, talents, and capabilities to complete the job tasks.

Excuse yourself from the interview, as the employer may not be a good match for this individual.

Tell the employer that this question violates the Americans with Disabilities Act (ADA).

Disclose disability information.

2. Which of the following expectations is reasonable to ask from an individual's residential staff in support of the individual's employment?

ensuring the individual is making friends at work

calling the employer to discuss issues the employee is having at work

reviewing skills learned at work and practicing tasks that might be difficult to perform

supporting the individual in maintaining a clean work uniform

3. You are working with a 29-year-old man who has a mental illness. He works as a janitor in a church in the mornings for 30 hours a week. The employer notices that he has recently started having difficulty staying on task and seems drowsy at work after 2 years of working there.

What factor is LEAST likely to be causing his current difficulties at work?

His medication

His work hours

His sleeping pattern/schedule

His general health/mental illness

4. You are presenting your employment services to the local Chamber of Commerce in order to make business contacts and connections for future job development meetings.

Which of the following information should NOT be included in your presentation?

Definitions/explanations of the disabilities of the job seekers you represent

Consumer base and buying power of people with disabilities

Benefits of hiring the individuals you represent

Tax incentives or other value-added benefits for businesses

5. Which of the following is an example of People First Language?

He is disabled.

She is brain damaged.

She is confined to a wheelchair.

He is a person with autism.

6. The BEST time to start transition planning is:

when the student has chosen a vocation

after the student graduates from high school

as early as possible (prior to high school)

during the second semester of the student's last year of high school

7. For people with a psychiatric disability, MOST workplace accommodations cost the employer:

At least $1000

Slightly less than $500

$500 to $1000

$0-$100

8. Which of the following is the LEAST effective way for a family to support a job seeker in obtaining competitive employment?

Providing the employment support professional with information about her job history

Providing the employment support professional with pertinent information about her disability

Attending job interviews and new employer orientation sessions to learn more about the job and hiring procedures

Assisting her to identify her interests and vocational strengths

9. An employment support professional is representing a job-seeker to a potential employer. The employer says, "This girl seems pretty disabled. Are you sure she can do the job?"

Which of the following is the BEST initial response?

"There may be tasks she cannot do, so now seems like a good time to talk about accommodations."

"I understand. Our job matching' process is designed to connect candidates who can do the job."

"Oh. I'm sure she can do the job. Otherwise, I wouldn't be here, "ve known her for years."

"I agree with you. We will look for a job elsewhere."

10. An employment support professional is working with Carl, a 25-year-old man with an intellectual disability, who rode the city bus once and got lost. Since then, his parents will not allow him to ride the city bus and do not want him riding with strangers on specialized transportation service which provides door-to-door service. His current transportation does not provide rides to work. Carl is his own guardian and wants to receive city bus training but does not want to upset his parents.

What is the BEST advocacy for Carl to receive bus training?

Inform Carl's parents that he is gelling city bus training because he requested it and is his own guardian

Explain to Carl's parents how city bus training is provided and ensure that Carl knows what to do if he were to become lost.

Assist Carl to meet with his team and his parents to discuss city bus training, then plan and prepare for the city bus training.

Provide city bus training to Carl without his parents' knowledge and ask Carl not to tell them until he is successfully trained.

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11. You are working with a 29-year-old man with a spinal cord injury who was hired as a computer programmer for an insurance company. After a week on the job, he reports having difficulty with his keyboard arrangement and not working as fast as he thinks he could.

What is the LAST strategy to use in helping him?

Find a new job for him.

Request a technology and ergonomic assessment from his vocational rehabilitation counselor.

Test his typing skills and speed using his computer programs.

Talk to the employer about his performance to see how the employer thinks he is progressing.

12. Which of the following statements is NOT consistent with the core values of customized employment?

The individual has a personalized job description and/or employer expectations that were created during the negotiation process.

The individual is the primary source of information and decides the direction to explore the job market.

The individual is hired and paid directly by the employer.

The individual can earn sub-minimum wages if this is part of the negotiated job description process.

13. What is the PRIMARY role of the employment support professional?

Ensure the employee takes their scheduled breaks.

Provide supervision to the employee.

Provide integrated employment services.

Ensure the employee remains on task.

14. You are job developing for an 18-year-old male who does not perform well when the person in

charge is very direct, or as the job-seeker says, "gets in his face."

Which of the following is MOST likely to assist you in determining the workplace culture of a company that you are exploring for him to seek a job?

Ask an associate with experience at the company to give you an assessment of the work culture.

Ask his family for ideas about how to help him be more comfortable with supervision.

Attend the employee orientation to learn about his co-workers.

Read the company handbook for information about supervisor qualifications.

15. You are supporting Susan, a 41-year-old female with a cognitive disability, at a new job. She is having difficulty remembering the sequence of the tasks she has to complete.

Which of the following would be the LEAST reasonable support?

Hang pictures in the supply closet so that she can refer to them if she is unsure of what to do next.

Allow her to use her phone to reference reminders about which task to complete at specific times.

Have a job coach support her through her tasks until she becomes more accustomed to her routine.

Have the store manager check on her every hour to be sure that she is on the correct task.

16. Under the Americans with Disabilities Act (ADA), a reasonable accommodation may include:

removal of essential job functions.

modifying an employee's work schedule.

reducing production standards.

inconsistent job attendance.

17. An individual has requested that the employment support professional is present during a face-to-face interview.

Which of the following would be the MOST appropriate way to provide support?

The employment support professional should introduce the individual and themselves and proceed to answer all the questions.

The employment support professional should inform the employer about the individual's disability that will cause significant challenges on the job.

The employment support professional should explain their role in the process and to provide support as needed after the individual introduces themselves.

The employment support professional should not attend the interview because it is the responsibility of the individual to secure employment on their own.

18. You are doing job development in the community with an individual who has decided to disclose that he has a mental illness. In the interview, the employer begins to ask specific questions about the individual’s diagnosis.

Which of the following is the MOST appropriate way to proceed in this situation?

Tell the employer that his questioning is illegal and educate him on the Americans with Disabilities Act (ADA).

Leave the meeting to convey the inappropriateness of the employer's questions.

Reframe the employer's question from diagnosis to reasonable accommodations in the workplace.

Tell the job-seeker to answer the questions to help you avoid looking bad in front of the employer.

19. Motivational interviewing is designed to help an individual with all the following EXCEPT:

deferring to the vocational rehabilitation counselor for decision making

eliciting and strengthening change talk

examining the individual's ambivalence to change

planning for and beginning the process of change

20. Which of the following services are provided by local Work Incentives Planning and Assistance offices?

Transportation

Tutoring

Benefits analysis

Tax preparation

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21. You are job training with an individual who has a cognitive disability and has just started working.

Which of the following training techniques is LEAST likely to be helpful?

Providing gestures without verbal instructions

Modeling demonstration, giving cues of task steps

Providing specific verbal instructions

Completing the job tasks if the individual gets frustrated

22. You are working on a career portfolio for Steve, a high school student who is entering the job market for the first time.

Which of the following would be of LEAST importance to a potential employer in an interview?

Steve's vocational evaluation report

Reference letters from Steve's teachers

Steve's resume

Photos of Steve performing various job skills

23. Which of the following information is provided by labor market data?

Accommodations

Transportation

Earnings

Retirement benefits

24. Which of the following is the national movement centered on the concept that all citizens, including those with significant disabilities, are capable of integrated employment?

Project Search

Affirmative Action

Access to Work

Employment First

25. While communicating through an ASL interpreter with a job seeker who is Deaf and uses sign language as their primary mode of communication, it is MOST appropriate to:

direct your attention to the job seeker.

write notes to the job seeker.

speak directly to the interpreter.

shift eye contact frequently between the interpreter and job seeker.

26. After learning that an employee was not invited to a new employee orientation program, an employment support professional approaches the supervisor to ask if the employee can attend the program. The supervisor explains that they are uncertain about including the employee in the orientation. The BEST response is to:

tell the supervisor that his decision would be in violation of Department of Labor laws

discuss with the supervisor the importance of the employee attending, with support provided if needed

discuss the supervisor's reasoning for why the employee should not attend orientation

tell the supervisor that you agree and ask if the employee's orientation can be scheduled at a later date

27. The primary role of an employment support professional on the job site includes all the following EXCEPT:

building capacity within the workplace to provide training and support for the individual

guaranteeing that the job gets done

providing one-to-one training and support as well as a fade-out plan

helping the employee learn about the work culture

28. Which of the following methods is the BEST way for an employment support professional to assist a new hire to participate in an employer’s training?

Provide supports based on needs identified by the new hire.

Ask the employer to provide special training to the new hire.

Have a co-worker explain the unwritten rules of the company to the new hire.

Attend the training on behalf of the new hire.

29. You are supporting a female with a cognitive disability as she begins community-based situational assessments. She tells you that she is nervous because she has never worked and that she does not have a clear idea of the type of job she wants to do.

Which of the following is the LEAST appropriate response to this concern?

Assessments help familiarize her with working in a particular job without the pressure she would have had if she were already employed there.

It is best to have a clear idea of exactly what she wants to do to avoid doing an assessment that does not match her interests.

Assessments are a good way to explore what she may be interested in and therefore, it is okay if she is unsure now.

It is okay if she does not have work experience because assessments are a great way to learn

30. An employer committed to a diverse workforce should provide a/an:

special treatment for employee with a disability

disability sensitivity training

inclusive hiring policy

separate lunchroom for employees with disabilities

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31. While attending a local Chamber of Commerce event, an employment support professional finds out about an upcoming job fair and plans to bring a job-seeker.

This activity is an example of:

networking

discovery

community integration

peer group

32. The job seeker with whom you are working is a female who has a cognitive disability. She prefers to interact with customers in a temperature-controlled environment and does not want to work when it is dark outside.

Which of the following jobs would be the BEST fit?

Preparing food during morning hours

Assisting customers at a plant nursery during the afternoon

Filing and scanning documents in an office during lunch hours

Cashiering at a retail store during the early afternoon

33. Which of the following is a reasonable accommodation to support an employee with a disability in the workplace?

Transportation to and from the workplace

Longer time provided to complete mandatory training

Assistance from another employee to complete essential functions

Request to omit typing for a data entry position

34. You are meeting for the first time with a 45-year-old male who is considering employment after many years of mental health treatment.

Which of the following is the BEST way to know more about him in order to tailor services to meet his needs?

Ask family and clinicians who know him well lo inform you about what he has been able lo do in the past and what they think he can do now

Ask him directly about his background and desire for services.

place him in a job now to determine his capabilities.

Read his case file, because people who have known him probably have written about him. and the file will contain many of the answers you need.

35. You are doing job site training with a woman who has a traumatic brain injury. This is her first week on the job, and she is having difficulty keeping up with the production standard. She is entering database information and must complete a specific number of forms in a 1-hour period.

What should you do to address this issue?

Collect data on how many forms she enters per hour to establish a baseline comparison of her performance to the job site's production standard.

Continue your training program as designed, since this is only the first week of training.

Ask the employer for an accommodation and negotiate a lower production rate for the worker.

Assure the employer that you will get the work done by completing some of the data entry yourself until she learns the job and her production increases.

36. You are scheduling a meeting with Susan, a 21-year-old woman with a mild cognitive disability, to discuss the employment process and explore her vocational interests.

The MOST important person to provide input regarding her vocational aptitudes and interests would be:

her vocational rehabilitation counselor

Susan herself

her parents

her teacher

37. Ava is a 45-year-old female with a significant cognitive disability working in a part-time job. Her progress has been exceptionally good and her employment support professional thinks it is time to begin fading from the worksite.

What is the MOST important factor in ensuring Ava’s continued success at work?

Ava’s co-workers are willing to provide various types and degrees of work support for her.

Ava’s family feels that she is now well adjusted to the community.

Ava’s supervisor can contact the employment support professional whenever work expectations are not met.

Ava and her co-workers enjoy having lunch together.

38. Collecting data for a task analysis requires:

Instruction.

fading.

observation.

training.

39. For marketing materials such as business cards, brochures, pamphlets, and flyers to be effective, they must include:

state-of-the-art graphics and pictures

everything that describes your organization and programs

information for all your large! audiences

clear, concise written material

40. You are completing a Community-based Work Assessment (CBWA) with a 26-year-old female who has a cognitive disability. She was offered a job during her CBWA at the first of the 3 business sites you set up.

Which of the following is the BEST way to proceed?

Inquire if the other CBWA sites would hire her so that she would have options from which to choose.

Decline the job offer immediately.

Accept the job offer immediately.

Complete the CBWA and discuss the job opportunity with all stakeholders.

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41. You are meeting with a new business owner to market your employment program.

Which of the following items is the LEAST appropriate topic to be discussed?

How difficult it is to find jobs for people with disabilities

Long-term follow along services to help with skill acquisition, diversity training, and promotion

Available tax credits for hiring individuals with disabilities

Job training supports that you provide for the person hired

Certified Employment Support Professional CESP Exam Dumps

Certified Employment Support Professional CESP Exam Dumps

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