Good IIBA CCBA Questions and Answers

1. You are currently working on creating the activity list for an initiative in your organization.

What characteristic must be assigned to each task in your task list?

2. Shelly is the business analyst for her organization and she's working with Thomas to review the business requirements. They are discussing the identified requirements, how the requirements will transition to the operations, and the longevity of the solution. Thomas is concerned that the identified requirements may not map to the desired future state of the organization.

What business analysis task is Shelly facilitating in this scenario?

3. Which of the following are documented approaches to the business analysis work? Each correct answer represents a complete solution.

4. You are the business analyst for your organization and working with the stakeholders to prioritize the requirements. The stakeholders are concerned about the financial impact of the requirements should some of them fail during the implementation. You would like to rank the risk tolerance of the stakeholders based on their comments about the solution and the requirements.

The following are the three categories of risk tolerance associated with the stakeholders except for which one?

5. Tracy is a business analyst for her organization and she's gathered and identified the needed requirements for the solution scope.

What must Tracy do before she can begin managing the requirements? Choose the best answer.

6. Ben is the business analyst for his organization. Ben is currently working on a solution to improve a laser printer. He has taken the laser printer apart, identified each component, and documented each component's purpose.

What type of requirements organization is Ben doing in this scenario?

7. You are the business analyst for your organization and you're working with Fran on business analysis processes. Fran is a stakeholder who wants to ensure that your business analysis approach and activities are compatible with the project activities.

Of the following, what type of business analysis stakeholder is Fran?

8.



You are a business analyst for your organization and you're working with Mary. Mary wants to know what you need to complete the process of planning the business analysis approach if you're already the business analyst for your organization.

Which of the following statements is true regarding the plan business analysis approach?

9. You are the business analyst for a large software development project. There are several issues that must be resolved by certain dates or the problem will prevent the project from advancing.

What technique can you use to track problems with the requirements?

10. Which one of the following statements is most true about changing requirements in a change-driven approach to business analysis and requirements management?

11. Which element of the process of assessing the capability gaps is best described as gathering as much enterprise architecture information as is available about the current state of the organization and the areas affected by the business need?

12. Beth is the business analyst for her organization and she wants to be certain that she and her team follow the correct procedures for enterprise analysis.

What document can provide the governances for enterprise analysis efforts?

13. Henry and Fred are working together on business analysis duties for the implementation of new software. Henry, the business analyst, tells Fred that they should take the current measurement of productivity, and then measure again after the solution has been implemented. This benchmarking approach will allow Henry and Fred to see the real effect of the solution on the business need.

What term is assigned to this measurement?

14. Kendra is the business analyst for her organization. She's working with the project manager and the project sponsor to discuss the current requirements. Kendra believes it's important for the project manager to first implement the requirements with the highest amount of risks. Is this a good idea?

15. A business analyst is studying the cost of the endeavor in relation to the projected income the endeavor will bring once the project is completed.

What financial valuation technique can the business analyst use to determine the breakeven point for the project?

16. When a business analyst completes the elicitation process, she will create four outputs.

Which one of the following is an output of the elicitation process?

17. When using a change-driven approach, the business analyst may create an initial list of high-level requirements for the initiative.

This high-level requirements list is also known as what term?

18. As a business analyst, you may be called upon to define the scope of work and to develop the estimates for the endeavor.

Which one of the following is an important tool for this activity?

19. You are the project manager of the NGQQ Project for your company. To help you communicate project status to your stakeholders, you are going to create a stakeholder register.

All of the following information should be included in the stakeholder register except for which one?

20. According to 'A Guide to the Business Analysis Body of Knowledge', the two most common data models are the entity-relationship diagram and what other model?

21. You are the business analyst for your organization and you're performing the solution assessment process.

When you assess a solution, what are you actually looking for?

22. Beth is the business analyst for her organization and she's creating a data dictionary for her organization. All of the following information should be included in the data dictionary for an endeavor Beth is leading except for which one?

23. You are a business analyst for your organization. Your current business analysis endeavor includes working with stakeholders who are located in offices around the world.

Because these stakeholders are dispersed, what are likely to increase in this endeavor as opposed to a collocated group of stakeholders?

24. What's the difference between a desired outcome and a solution? Choose the best answer.

25. In order to plan the business analysis approach, the business analyst must understand the organizational process needs and what other thing?

26. You are the business analyst for your organization. Management has asked you to define and document the requirements of an endeavor so that the requirements may be reused again in the organization.

Why would an organization want to re-use requirements?

27. In the life of a project, when do the number and impact of change requests often increase?

28. You are the business analyst for your organization and preparing to plan the business analysis approach. There are three inputs to the business analysis approach.

Which one of the following is not an input to this approach?

29. Bradley is working with the business analyst Marsha to prioritize requirements for their organization. Marsha insists that the requirements be ranked on the cost-benefits analysis of the relative value to the organization.

What type of prioritization approach does Marsha want to use in this scenario?

30. Billy is the business analyst for her organization and she's working with a team to select a model. Richard doesn't understand why a model is needed for the requirements.

Which one of the following statements best describes the reason to use a model?

31. What business analysis process is needed to define the solution scope and prepare the business plan for the endeavor?

32. You are the business analyst for your organization. Your stakeholders have recently reviewed and approved the set of requirements that you've presented to them. You have now baselined the requirements.

What does it mean to baseline the requirements in the light of this scenario? Choose the best answer.

33. When you, a Business Analyst, work with your stakeholders, team, and experts to define the business analysis activities, what thing do you actually define?

34. A business analyst has just hosted a brainstorming session that has generated 57 ideas for a solution.

What should the business analyst do with the ideas now?

35. Which of the following is used as a means of validating a created, selected, or tailored business analysis approach?

36. As a business analyst in your organization, you must understand the difference between operative rules and structural rules.

What is the difference between structural rules and operative rules?

37. The task of verifying requirements is used to ensure that the requirements are ready for formal review and validation by the customers and for what other purpose?

38. Which technique in organizing requirements is best described as showing the concepts and relationships relevant to the solution or business domain?

39. A business analyst is helping management determine which solution they should choose. As it

happens that the organization can only choose one of the two solutions due to time and resource

restrictions. Solution A worth $456,000 to the organization while solution B worth $565,000 to the

organization. While solution A costs less, it is less risky and takes less time to complete so

management elects to seize Solution A.

What is the opportunity cost?

40. You are the business analyst for your organization and you're working with Adam on business analysis processes. Adam is steeped in knowledge regarding the project's purpose.

Of the following, what type of business analysis stakeholder is Adam?

41. You are the business analyst for your organization. You are currently identifying opportunities for a customer to improve their business processes. The customer wants to streamline their business efforts either through new technologies, better processes, or a combination of both. The customer demands, however, that the solution should not cost more than $300,000 to implement and support for one year.

What does the $300,000 represent?

42. You are the business analyst for your organization. On your current project you'll be using the change-driven approach for defining requirements and gathering feedback.

Which of the following statements best describes the change-driven approach?

43. According to the business analysis book 'A Guide to the Business Analysis Body of Knowledge', which your exam is largely based on, almost all methodologies fit somewhere along a spectrum between plan-driven and what other methodology?

44. Which of the following is used to rate available methodologies against organizational needs?

45. You're organizing the business analysis approach for your organization. Jane wants to know when changes to requirements are most likely to happen in business analysis processes.

Which one of the following statements best describes when changes to requirements may happen?

46. There are three inputs for stakeholder analysis.

Which input describes the organizational units that exist and their interactions with one another?

47. You are the business analyst in your organization. Management comes to you with a customer complaint that they'd like you to analyze.

What's the common task associated with customer complaints or loss of revenue?

48. Kelly is the business analyst for her organization and she's identifying roles and responsibilities of the people involved in business analysis activities. Her manager has asked Kelly to create the RACI matrix to accomplish this task.

What is the RACI matrix?

49. Beth is a business analyst for her organization and she's discussing the solution with her key stakeholders. Beth is considering that moving to a new operating system, new office software, and new customized applications will be too much for the end users to learn and to manage their ongoing responsibilities.

What task is Beth completing in this scenario?

50. Management comes to you and asks you to complete some specifications and models about the current state of the organization.

Management wants you to complete this business analysis activity as soon as possible and report back to them with your findings.

What is the primary purpose of the specify and model requirements process?

51. In preparation for your business analysis examinations, you should be familiar with the tasks to complete requirements management and communication activities.

How many tasks are there in the knowledge area of requirements management and communication?

52. Which business analysis task in the requirements management and communication domain is best described as creating and maintaining relationships among business objectives, requirements, team deliverables, and solution components to support business analysis activities?

53. Which of the following describes the organizational policies, procedures, forms, and methodologies the business analyst is to follow?

54. You are the business analyst for your organization. You've believed that your solution can actually be purchased from outside vendor rather than trying to create the solution internally. You decide to ask the vendor to provide a fee for their services based on the statement of work.

What document will you give the vendor along with the statement of work?

55. Which requirements allocation technique is best described as the breaking down of the solution scope into smaller units for allocation?

56. John and Hanna are business analysts in their organization and they are completing the verification activities to check for completeness of the requirements.

When should John and Hanna perform these verification activities?

57. Business needs do not always originate from the business analyst or from business owners. There are several stakeholders which may identify or contribute to the identification of a business need.

Which

one of the following stakeholders are most likely to have the most direct awareness of problems that could lead to a business need?

58. You are the business analyst for your organization and are leading a presentation about an identified problem. This presentation will help the stakeholders to understand the problem and it will help you when you begin to elicit requirements from the stakeholders.

Which type of learner learns best through the presentation of models?

59. Brian is the business analyst for his organization and he's hosting a brainstorming session. He is facilitating the session with eight stakeholders.

Why is it important for Brian to not set a goal for the number of ideas the group should generate in the session?

60. You are the business analyst for your organization and you're preparing the solution for your organization's review and implementation. Some of the requirements of the solution, however, must be inspected by compliance officers before the project and implementation can move forward.

The requirements of the inspection can be best described as what?

61. Karen is the business analyst for her organization and she's reviewing the tasks within her endeavor. Several of the tasks have the characteristic that the activity will be completed with the project stakeholders, consultants, and business analyst, though this hasn't yet been approved.

What is this condition of believing some things to be true about an activity without proving the validity of the belief called?

62. All of the following are examples of elicitation techniques that are used as part of the business analyst elicitation task except for which one?

63. You are the business analyst for your organization and you're preparing to elicit requirements from the stakeholders. You've gathered several inputs to help with the elicitation process.

Which input(s) will be used to ensure that you understand the type of information that should be elicited from the stakeholders?

64. You are a business analyst for your organization and you're working with the stakeholders to identify the primary inputs to the business analysis approach.

Which one of the following is a primary input to the business analysis approach?

65. Your organization is using a plan-driven approach to business analysis.

What must you do with all of the communication documents created as part of this high-priority project that you are serving as the business analyst for?

66. Linda is the business analyst for her organization and she's working with Joe, a new business analyst, to prioritize requirements. Joe doesn't understand why requirements need to be prioritized; as all requirements are required, they should carry equal weight in the analysis.

What should Linda tell Joe as to why requirements must be prioritized?

67. What condition of the requirements must be fulfilled in order to use the matrix documentation approach to specify and model requirements?

68. Which of the following is a business management strategy originally developed by Motorola, USA in 1986?

69. As a business analyst, you'll often have to coach stakeholders on the processes, knowledge areas, and tasks you'll complete for an organization. One of the knowledge areas is enterprise analysis.

This knowledge area completes all of the following activities except for which one?

70. You are the business analyst for your organization and you're working with your manager to discuss the constraints and assumptions that may affect the requirements. Your manager wants to know from where you've derived the list of constraints and assumptions.

What's the best answer as to where assumptions and constraints are identified?

71. There are five tasks and six inputs to requirements management and communication.

As a business analyst, you'll need to gather all of the following inputs for this knowledge area except for which one?

72. Which of the following is an output of the Identify Stakeholders process?

73. You are documenting the requirements attribute for your requirements management plan.

Which attribute would you use if you want to identify the person who created the requirements?

74. A business analyst has just completed an elicitation event.

What stakeholder(s) is/are involved in the documentation of the elicitation results?

75. Consider a business analyst who is completing the business analysis tasks of specifying and modeling requirements for an organization.

This task can help an organization achieve all of the following objectives except for which one?

76. In order to begin defining the solution scope, you'll need four inputs.

Which one of the following is actually a task that will use the solution scope and is not an input?

77. What can be considered the only input to the task of defining assumptions and constraints?

78. A business analyst wants to elicit requirements from a large group of stakeholders. One of her primary goals of this event is to produce a broad set of options for solutions.

Which elicitation technique would you recommend for this business analyst?

79. Which of the following is the prime purpose of the Manage Stakeholders Expectations process?

80. Sam is preparing for the task of prioritizing requirements and he'll need five inputs to accomplish the task.

Which one of the following is not an input that Sam will use to prioritize requirements?

81. What elicitation technique is best described as a study to compare the strengths and weaknesses of an organization against its peers and competitors?

82. You are the business analyst for your organization and you and your staff are creating as many solutions as possible to an identified problem in the solution approach process.

What is this activity element called?

83. What type of requirements elicitation technique is the Delphi Technique?

84. Which one of the following is not an event-based elicitation technique?

85. What do business goals and objectives of enterprise analysis actually describe?

86. Which technique consists of review meetings to determine if the stakeholders agree that their needs are being met with the identified requirements?

87. You are a business analyst for your organization and you're working with the stakeholders to identify the primary inputs to the business analysis approach.

Which of the following are primary inputs of planning the business analysis approach?

Each correct answer represents a complete solution.

88. A business analyst needs to prepare the requirements package for her endeavor in a predefined template for her company.

What term can be assigned to this standardized template for packaging the requirements?

89. When do change requests generally increase in a project?

90. You are the business analyst for your organization and you're working with the key stakeholders to validate the requirements. In your review, you have determined the business value of each requirement and you've discovered three requirements that do not deliver direct or indirect value to the stakeholders.

What should you do with these requirements?

91. According to 'A Guide to the Business Analysis Body of Knowledge', when should the business analyst and an organization actually start requirements allocation?

92. You are working with the project stakeholders to analyze and prioritize their requirements for the

project. One of the project requirements is to achieve a high-level of customer satisfaction for the project deliverable.

What is the danger in this project requirement?

93. You are a business analyst in an organization that has recently embraced business analysis as part of its initiative for new projects. In this organization, there is not an organizational standard for tailoring business analysis duties and expectations.

Which one of the following best describes the action you should take to begin business analysis?

94. You are the business analyst for your organization and you're working with the project manager to complete some business analysis activities. The project manager has the authority to approve the requirements based on the short iterations of business analysis activities.

What approach of business analysis are you using in this scenario?

95. In a change-driven environment, what's more important than formal communications in regard to effective requirements management?

96. When a business analyst performs requirements tracing, he may need to trace the requirements backward through their lineage and may need to trace the requirements forward through their relationship to other requirements.

What is the forward tracing activity called in requirements traceability?

97. You are the business analyst for the NHQ Project. You have identified several stakeholders that need different types of information related to the requirements.

Which stakeholder would need detailed technical interface requirements?

98. As a business analyst, you should be able to identify the characteristics of each business analysis task and domain area.

Which one of the following statements best describes the characteristics of the business analysis knowledge area of requirements analysis?

99. Which of the following is the best definition of the business rules analysis?

100. You are the business analyst for your organization. You are currently working with Susan on creating a model as part of the specify and model requirements process. Susan doesn't understand why you need a model. You explain to Susan that a model is just a simplified representation of a complex reality that is useful for understanding that reality and making decisions regarding it.

In fact, you tell Susan, model can do all of the following except one option. Choose the option that model cannot do?

101. You are the business analyst for a large project that will create new software for the entire organization. This new software will affect all of the administrative assistants in the organization schedule meetings, reserve facilities, and share calendars. There are approximately 2,400administrative assistants in your organization and not all of these people can attend requirements gathering workshops.

What approach can you use to manage and gather requirements from these 2,400 administrative assistants?

102. Enterprise analysis provides many things for an organization.

All of the following are tasks included in enterprise analysis except for which one?

103. You are the business analyst for a large project in your organization. While your company prefers face-to-face communications there are many stakeholders located in different geographical locations.

How can you still effectively serve as a business analyst when the stakeholders are not collocated?

104. You are the business analyst in your organization and you've just completed the assessment on three different proposed solutions. In your judgment, you don't think any of the solutions provide enough value to justify being implemented.

What should you tell the stakeholders?

105. Which stakeholder(s) will be involved to determine if the requirements can be implemented?

106. You are the business analyst for your organization and you're working to identify all of the stakeholders within your organization and outside

your organization to ensure that you've captured the correct requirements for a project.

Which one of the following techniques can be best suited for identifying stakeholders?

107. When an organization implements a new solution, the organization will often have to provide dual-support for the new solution and the solution that's being replaced.

Which one of the following is not an input to the transitional requirements definition?

108. The initial high-level listing of requirements in a change-driven approach is also known as what?

109. Martha is the business analyst for her organization and she's been asked to help create a SMART goal for her company.

Which one of the following organizational goals could be considered SMART?

110. There are four methods to generate a business need in an organization.

Which approach would an organization use when there's recognized competition in the marketplace?

111. You are the business analyst for your organization. You are currently writing the business goals and objectives as part of the elements for the define business process.

Which one of the following statements best describes the business goals and objectives element?

112. You are the business analyst for a large project for your organization. Your project has 65 stakeholders and this will greatly increase the complexity of the communication in this project. To demonstrate how complex this project and its communication will be, you show the management the number of communication channels in this project.

How many channels exist in this project based on the number of stakeholders?

113. In order to have high quality in requirements, all of the following characteristics should exist in the requirements except for which one?

114. All of the following stakeholders participate in the prioritization of requirements except for which one?

115. In order to define the business need for an organization, there are two inputs.

What are the two inputs a business analyst will need to define the business need?

116. What type of analysis can a business analyst perform to understand the functions of stakeholders, the location of stakeholders, the tasks stakeholders complete, and the stakeholders' concerns about the solution?

117. In order to assess proposed solutions, business analysts will need three inputs.

Which one of the following is not an input to the task of assessing proposed solutions?

118. There are three inputs in the plan business analysis approach.

Which one of the following is not one of the three inputs?

119. You are the business analyst for your organization and you're reviewing a change to your requirements.

During this impact analysis, what tool can best help you assess the total impact of a requirement change?

120. You are the business analyst for your organization and you're working with Nancy, the Sales Director. You've been identifying requirements for Nancy about the sales force and her desire to add a customer management solution to the sales process. Nancy believes that the software can help

automate the sales process, keep things better organized than the current approach, and ultimately create more sales for the organization.

As a business analyst, which one of the following should you advise Nancy about her need?

121. If a requirement has been satisfied, why is it still considered a requirement?

122. You need to identify assumptions as part of the assessment of capability gaps.

Which of the following is an example of an assumption?

123. You are the business analyst for a smaller project where there are few requirements. Management would still like you to create a method to trace the few requirements for this project.

What type of matrix would be best in this instance?

124. A business analyst has determined that there are five possible solutions to a business need.

If the business analyst completes the solution assessment on multiple solutions, what is the goal of the assessment?

125. Which approach to business analysis activities deals with rapid delivery of the business value?

126. Fred is the business analyst for his organization. His current initiative is quite large, so Fred decides to create a high-level plan for the business analysis approach, and then to create a detailed plan for the most imminent activities.

What type of business analysis planning is Fred using in this scenario?

127. As a business analyst, you'll need to communicate with the stakeholders of the solution you propose.

Why is it important for the business analyst to review the stakeholder concerns as part of the assessment of the organization for the readiness of the solution?

128. As a business analyst, you should work to identify opportunities to improve the operations of your organization.

Which one of the following improvement opportunities aims to improve the experience of the customer?

129. When a business analyst wants to present requirements for review, she must consider the requirements, audience, and what other factor to determine the level of formality in the presentation?

130. You are the business analyst for your organization and your requirements for the endeavor have recently been approved. Your organization creates a baseline for the requirements based on the approval of the requirements.

What must happen in your business analysis activities if the requirements for your endeavor need to be changed?

131. When can changes to requirements occur in a business analysis planning and monitoring assignment?

132. You are the business analyst for your organization. You are coaching Tom about the different

approaches to business analysis.

Which type of business analysis approach has the most business analysis work at the beginning of the project or during the start of a project phase?

133. Some of the requirements in the solution must be completed because of laws and regulations in your industry.

Management would like you, the business analyst, to rank the requirements according to the relevant laws.

What type of requirements prioritization is management having you complete?

134. There are three inputs for stakeholder analysis.

Which input describes the existing organizational units and their interactions with one another?

135. Which of the following defines all of the features and functions of the thing, solution, or service the project or organization will create?

136. You are the business analyst for your organization. You're considering if you should make a solution or purchase it from a vendor. If your team creates the solution, it will cost $286,000 and will cost $2,400 per month to support. The vendor's solution, however, will cost $239,000 and will cost $2,850 per month to support.

How long will you need to use your in-house solution to be more cost effective

than the vendor's proposed solution?

137. You are the business analyst for your organization and you're notifying the key stakeholders of a need to gather requirements for an endeavor. One of the stakeholders that you'll need to attend your requirements workshop is the project manager.

What role will the project manager have in this workshop?

138. You are a Business Analyst for your organization, and you're preparing to elicit requirements from stakeholders. You've gathered several inputs to help with the elicitation process.

Which input will you use to ensure that you understand the type of information that should be elicited from stakeholders?

139. Nancy has asked you to trace a particular requirement for her.

What does 'to trace a requirement' mean?

140. Which elicitation activity is best described to ensure that the needed resources are organized and available for the elicitation?

141. You are the business analyst for your organization. You're creating a document that states the business need, identifies the key stakeholders, and defines the positive impact the solution will bring to the organization and stakeholders.

What document are you creating?

142. You are the business analyst for your organization. Management has asked you to create a plan that will define the proposed structure and schedule for communicating the business analysis activities to the appropriate stakeholders.

What plan does management want you to create?

143. Sam is the project manager of the NHT Project. His project has stakeholders from the end users, server administrators, functional managers, external customers, technicians, and executive managers.

In this high- profile project, which group of stakeholders is the most important?

144. Which stakeholder map shows the relative influence, impact, and relation of stakeholders by plotting them closer to or farther away from the solution?

145. When a business analyst completes the task of organizing requirements, he is completing two key objectives.

What are the two objectives?

146. As a business analyst, you'll often need to analyze business needs, requirements, and solutions for assumptions and constraints.

Which one of the following is a constraint? Choose the best answer.

147. You work as a business analyst for u Certify Inc. You have been assigned the task to implement the job shadowing process.

Which of the following statements are true regarding the job shadowing process? Each correct answer represents a complete solution.

148. When a business analyst hosts a structured walkthrough of the requirements, what should the walkthrough always include at the beginning of the process?

149. What should an organization do if the business analyst has determined that the existing capabilities are inadequate to seize an opportunity?

150. As a business analyst, it's important to understand the relationships among requirements.

All of the following are valid relationship types among requirements except for which one?

151. You are the business analyst for a new project. Part of this project is for the project team to manually install new workstations through the company's campus. Based on your research you have determined that the project team can install 25 new workstations per hour. Since there is a fixed amount of time that these workstations need to be installed you are considering adding additional labor for the implementation. You are also considering to adjust the prioritization of the project requirements based on the amount of workstations the project team can install per hour.

What does the 25 workstations per hour represent in this scenario?

152. Why is it important to have a requirements signoff process for approved requirements?

153. Which of the following describes business requirements, solution scope, and solution requirements?

154. When a business analyst performs requirements tracing, he may need to trace the requirements backward through their lineage and may need to trace the requirements forward through their relationship to other requirements.

What is the backwards tracing activity called in requirements traceability?