Salesforce Certified Sales Foundations Exam Free Dumps

dumps2025-08-01T10:32:05+08:00

Salesforce Certified Sales Foundations exam is for individuals who want to demonstrate their knowledge, skills, and experience in the following areas. Passing Salesforce Certified Sales Foundations exam is easy now. There are 40 multiple-choice questions and up to five non-scored questions in real exam, and you have 70 minutes to answer all the questions. The required passing score is 62%. The registration fee is $75, and the retake fee is free. We provide the latest Salesforce Certified Sales Foundations exam dumps, which can ensure you pass the test easily. Free Salesforce Certified Sales Foundations exam dumps are available below.

Page 1 of 4

1. A sales representative presents a solution and the customer is interested in moving forward.

How can the sales rep gain the customer's commitment and close the deal?

Negotiate to finalize the contract.

Propose and schedule an additional demo.

Develop a roadmap with complementary products.

2. A sales representative is fulfilling an order using the step-by-step instructions for that specific customer

What are these instructions known as?

Fulfilment procedures

Standard operating procedures

Standard engagement steps

3. In which way should a sales representative drive trust through professional competency?

Asking questions to look for common interests, personal motivators, and hesitation

Collecting and processing information on products, competitors, and industries

Understanding the buyer's experience in the market and years of service

4. A sales representative is preparing a presentation to showcase the value proposition of their solution to a prospect.

What should be the main objective of this presentation?

To provide an in-depth analysis of the prospect's competitors and market trends

To build credibility with the prospect using their public speaking skills and professional appearance

To communicate how the solution addresses the prospect's pain points and needs, and delivers tangible return on investment (ROI)

5. A sales representative closed a deal with a customer 6 months ago. The customer is now experiencing issues with the solution and the sales rep is trying to assess the customer's realized value.

What should the sales rep do?

Acknowledge the customer's concerns while trying to find easier customers.

Reassess the customer's expected value based on the current situation.

Try to sell additional products or services to increase the realized value.

6. A sales representative just closed a deal and wants to make sure the customer is set up for success.

How can the sales rep ensure the customer has a great experience with the product?

Share other customer success stories.

Recommend additional products and services.

Provide timely support and training.

7. A sales representative wants to avoid getting a price objection during a meeting near the end of the sales cycle.

Which strategy helps minimize price challenges?

Showing a competitor pricing matrix during the meeting.

Presenting a discount at the beginning of the conversation.

Building in value-based conversation from the beginning.

8. A sales representative has a customer who is indecisive about the proposed solution and hesitant to close the contract.

How should the sales rep convince the customer to find the solution invaluable and close the contract?

Offer promotional discounts.

Bundle additional products.

Extend a free trial.

9. Universal Containers (UC) is starting its third fiscal quarter and wants to ensure its sales representatives' territory plans will be successful.

Which activity should UC and its sales reps review mid-year to ensure success?

Survey the sales team and get recommendations.

Change plans to provide a fresh view on each account.

Assess prospect and account quality to prioritize leads.

10. A sales representative plans to attend a large industry conference.

How can the sales rep ensure the largest return on investment for attending the conference?

Set up meet and greet opportunities with attendees.

Develop a targeted plan and coordinate a series of touchpoints.

Attend as many networking events as possible.

Page 2 of 4

11. A sales representative compiled research about a prospect. The sales rep is now ready to set up an initial collaboration session with the prospect.

Which session type should the sales rep hold with the prospect?

Negotiation

Renewal

Discovery

12. A sales representative proposes an engagement solution that works seamlessly across all media to a customer.

Which strategy supports the solution?

Multi-channel

Two-way dialogue

Social networks

13. What are the four elements of emotional intelligence?

Plan, engage, execute, and close

Discover, define, design, and deliver

Self-awareness, self-management, empathy, and skilled relationships

14. A sales representative is in the closing stages of a deal and wants to summarize the benefits their solution provides to the customer.

What should the sales rep use to build their business case?

Value map

Contract review

Feature list

15. How does a sales representative determine if a customer might be a valid prospect for the product?

Review the customer's website and tell the prospect that the product will solve their problems.

Understand the customer's pain points and what they attempted in the past that was unsuccessful.

Uncover what the customer is planning to do and the executive staff's purchasing preferences.

16. A sales representative wants to gain access to new buyers by leveraging people who are loyal to them, likely to recommend their solution, and well respected in their organization.

Which type of customer does the sales rep want to target?

Supportive

Champion

Favorable

17. After a number of meetings and conversations, a sales representative is invited to pitch to a prospective customer.

How should the sales rep build credibility with the prospect to better their chances of a successful pitch?

Base the pitch on what the prospect has explicitly told them in previous conversations.

Base the pitch on the sales rep's company's proven, most successful product lines.

Base the pitch on discovery research into the prospect's customers' challenges.

18. What is the desired outcome of an upsell proposal?

To optimize existing product offerings

To decrease customer churn rate

To maintain current agreement during a renewal

19. A customer's order was sent to the incorrect warehouse for fulfillment. The order has yet to be fulfilled.

What should the sales representative check to fulfill the order through a different warehouse?

Product inventory

Shipping time

Pricing information

20. A Universal Containers sales representative is working with an account prospect to get them more comfortable with the company's offerings and solutions.

Which approach would help the sales rep educate the prospect about their offerings and solutions?

Tell the prospect about similar industry solutions, even if some may not be relevant.

Try to impress the prospect by using their industry's jargon when describing each offering.

Share a current customer story for an account in a similar industry as the prospect.

Page 3 of 4

21. A new sales representative is struggling to fill the top of their sales funnel.

What is the potential benefit of revisiting dead opportunities?

To gain customer feedback and improve their approach

To determine if the customer needs have changed

To see it new decision makers are available

22. A sales representative clarifies how a specific customer will benefit from the solution proposed.

Which part of a solution unit is the sales rep using?

Application

Fact

Benefit

23. A sales representative worked with a primary account for the past year. They want to make sure they continue providing the best possible service and value to the customer.

How can the sales rep comprehensively assess the effectiveness of their account management strategy?

Performance reviews with their team

Key performance indicators (KPIs)

Customer satisfaction surveys

24. A sales representative wants to interact with prospects on platforms they use regularly.

Which approach should the sales rep take?

Social selling

Cold calling

Lead nurturing

25. During a sales cycle, a sales representative may be required to handle objections from the customer to close the deal.

What is an effective way to handle an objection?

Ask questions to characterize the issue.

Propose an alternative product.

Offer friendlier terms and a lower price.

26. What measure will yield the most actionable information about an organization's territory model success?

Organization-defined key metric

Annualized Contract Value

Pipeline

27. A sales representative has a prospect who is in discussions with multiple vendors about competing products. The sales rep is concerned the prospect might not remember the valuable benefits of the solution.

Which closure practice should the sales rep use to gain a commitment with this prospect?

Assumptive

Summary

Takeaway

28. Which element should a sales representative understand to determine if a sale quota is attainable?

Measures such as activity and outcome

If the compensation plan is capped or uncapped

The percentage of variable compensation

29. A customer has questions about the features of one product they are evaluating.

What is the first step the sales representative should take to address this?

Supply product references.

Schedule new product demo.

Dispatch service technician.

30. Leadership at Universal Containers is pressuring sales representatives to maintain a healthy pipeline.

Which best practice can the sales reps use to satisfy management?

Rely on marketing to identify and qualify inbound deals.

Keep dead deals open and move the next touchpoint dates forward.

Routinely scrub pipeline records and consistently disposition deals.

Page 4 of 4

31. When a sales representative faces an objection, what is an effective first step to overcome it?

Provide an additional demonstration based on the objection.

Explain policies and procedures that solve the objection.

Acknowledge the objection and ask follow-up questions.

32. How can the sales rep work with marketing to improve the health of their pipeline?

Focus on behaviors and attributes that define a quality lead.

Broaden the scope of the prospect profile.

Expand the number of channels to reach more prospects.

33. A prospect visited a company's website and completed a form expressing interest in a product.

What should a sales rep focus on when qualifying the prospect?

Customer needs

Product features

Marketing goals

34. A sales representative is using elicitation techniques to gain a better understanding of their customer's business strategies, goals, initiatives, and challenges.

What are three elicitation techniques the sales rep should use?

Processing, pace analysis, and perseverance

Brainstorming, observation, and surveys

Developing, testing, and implementation

35. Before a sales representative can close a deal, they are providing the deadlines, payment schedule agreement, and requirements of the engagement.

Which document is the sales rep preparing to finalize this deal?

Statement of work

New order form

Master service agreement

36. A sales representative has a pipeline with a mix of opportunities at various stages.

The sales rep wants to improve stage velocity.

What should the sales rep do to improve stage velocity?

Sort deals by size and focus on the largest ones first.

Obtain guidance from a manager and create a follow-up cadence.

Survey customers and engage them when the customer requests.

37. A sales representative wants to drive the adoption of a new product with a customer.

How should the sales rep address the customer's question: "What's in it for me?"

Offer a product sample.

Articulate the business value.

Provide product documentation.

38. A sales representative receives an objection and encourages the customer to elaborate on their hesitation and responses.

Which type of questions are they leveraging?

Change

Clarifying

Confirming

Salesforce Certified Sales Foundations Exam Free Dumps

Salesforce Certified Sales Foundations Exam Free Dumps

Share this post

Related Posts