ServiceNow Certified System Administrator PR000370 Questions

dumps2022-01-19T03:25:38+08:00

ServiceNow Certified System Administrator PR000370 questions are valuable in the preparation. ServiceNow certification PR000370 exam can help you test the skills and knowledge to contribute to the configuration, implementation, and maintenance. Free ServiceNow certification PR000370 exam questions are available below.

Page 1 of 2

1. A Service Catalog may include which of the following components?

Order Guides, Exchange Rates, Calendars

Order Guides, Catalog Items, and Interceptors

Catalog Items, Asset Contracts, Task Surveys

Record Producers, Order Guides, and Catalog Items

2. Which one of the following statements applies to a set of fields when they are coalesced during an import?

If a match is found using the coalesce fields, the existing record is updated with the information being imported

If a match is not found using the coalesce fields, the system does not create a Transform Map

If a match is found using the coalesce fields, the system creates a new record

If a match is not found using the coalesce fields, the existing record is updated with the information being imported

3. As it relates to ServiceNow reporting, which of the following statements describes what a metric can do?

A metric is a report gauge used on homepages to display real-time data

A metric is a time measurement used to report the effectiveness of workflows and SLAs

A metric is used to measure and evaluate the effectiveness of IT service management processes

A metric is a comparative measurement used to report the effectiveness of workflows and SLAs.

4. The display sequence is controlled in a Service Catalog Item using which of the following?

The Default Value field in the Catalog Item form

The Sequence field in the Catalog Item form

The Order field in the Variable form

The Choice field in the Variable form

5. Reports can be created from which different places in the platform? (Choose two.)

List column heading

Metrics module

Statistics module

View / Run module

6. Knowledge Base Search results can be sorted by which of the following? (Choose three.)

Most recent update

Popularity

Relevancy

Manager assignment

Number of views

7. What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?

RITM (Number)>REQ (Number)>PROCUREMENT (Number)

REQ (Number)>RITM (Number)>PROCUREMENT (Number)

REQ (Number)>RITM (Number)>TASK (Number)

FULFILLMENT (Number)>RITM (Number)>TASK (Number)

8. Which term refers to application menus and modules which you may want to access quickly and often?

Breadcrumb

Favorite

Tag

Bookmark

9. What is generated from the Service Catalog once a user places an order for an item or service?

A change request

An Order Guide

A request

An SLA

10. From the User menu, which actions can a user select? (Choose three.)

Send Notifications

Log Out ServiceNow

Elevate Roles

Impersonate Users

Order from Service Catalog

Approve Records

Page 2 of 2

11. Buttons, form links, and context menu items are all examples of what type of functionality?

Business Rule

UI Action

Client Script

UI Policy

12. Which of the following is true of Service Catalog Items in relation to the Service Catalog?

They run behind the scenes.

They are the building blocks.

They are optional.

They provide options.

13. Table Access Control rules are processed in the following order:

any table name (wildcard), parent table name, table name

table name, parent table name, any table name (wildcard)

parent table name, table name, any table name (wildcard)

any table name (wildcard), table name, parent table name

14. What is the platform name for the User table?

u_users

sys_users

x_users

sys_user

15. A REQ number in the Service Catalog represents…

the order number.

the stage.

the task to complete.

the individual item in the order.

16. Which would NOT appear in the History section of the Application Navigator?

Records

UI Pages

Lists

Forms

17. Which one of the following statements is a recommendation from ServiceNow about Update Sets?

Avoid using the Default Update set as an Update Set for moving customizations from instance to instance

Before moving customizations from instance to instance with Update Sets, ensure that both instances are different versions

Use the Baseline Update Set to store the contents of items after they are changed the first time

Once an Update Set is closed as “Complete”, change it back to “In Progress” until it is applied to another instance

18. Which of the following is used to initiate a flow?

A Trigger

Core Action

A spoke

An Event

ServiceNow Certified System Administrator PR000370 Questions

ServiceNow Certified System Administrator PR000370 Questions

Share this post

Leave a Reply Cancel reply

Related Posts