Updated Microsoft PL-400 Exam Questions

1. You need to handle errors in UpdateRecord.js.

Which code segment should you add at line UR06?

2. You need to add the script for the registration form event handling.

Which code segment should you use?

3. You need to determine the primary cause of the issue reported by interns when they use the app.

What is the primary cause?

4. HOTSPOT

You need to correct the portal query issues.

Which code should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

5. DRAG DROP

You need to determine how to implement rules for players who register for a soccer tournament.

Which business rule actions should you use? To answer, drag the appropriate business rule actions to the correct fields. Each business rule action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

6. HOTSPOT

You need to select data types for required fields.

Which data types should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

7. You need to configure the system to support automation for referrals.

What are two possible ways to achieve the goal? Each correct selection presents a complete solution. NOTE: Each correct selection is worth one point.

8. You need to add the script to populate event data on the form.

Which code segment should you use?

9. Topic 2, Adventure Works



Case study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.



To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.



At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.



To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.



Background

Current environment

Adventure Works Cycles wants to replace their paper-based bicycle manufacturing business with an efficient paperless solution. The company has one manufacturing plant in Seattle that produces bicycle parts, assembles bicycles, and distributes finished bicycles to the Pacific Northwest.



Adventure Works Cycles has a retail location that performs bicycle repair and warranty repair work. The company has six maintenance vans that repair bicycles at various events and residences.



Adventure Works Cycles recently deployed Dynamics 365 Finance and Dynamics 365 Manufacturing in a Microsoft-hosted environment for financials and manufacturing. The company plans to leverage the Microsoft Power Platform to migrate all of their distribution and retail workloads to Dynamics 365 Unified Operations.



The customer uses Dynamics 365 Sales. Dynamics 365 Customer Service and Dynamics 365 Field Service.



Retail store information

✑ Adventure Works Cycle has one legal entity, four warehouses, and six field service technicians.

✑ Warehouse counting is performed manually by using a counting journal. All warehouse boxes and items are barcoded.

✑ The Adventure Works Cycles retail location performs bicycle inspections and performance tune-ups.

✑ Technicians use paper forms to document the bicycle inspection performed before a tune-up and any additional work performed on the bicycle.

✑ Adventure Works Cycles uses a Power Apps app for local bike fairs to attract new customers.

✑ A canvas app is being developed to capture customer information when customers check in at the retail location. The app has the following features:



Technology

Requirements

✑ A plug-in for Dynamics 365 Sales automatically calculated the total billed time from all activities on a particular customer account, including sales representative visits, phone calls, email correspondence, and repair time compared with hours spent.

✑ A shipping API displays shipping rates and tracking information on sales orders. The contract allows for 3,000 calls per month.

✑ Ecommerce orders are processed in batch daily by using a manual import of sales orders in Dynamics 365 Finance.

✑ Microsoft Teams is used for all collaboration.

✑ All testing and problem diagnostics are performed in a copy of the production environment.

✑ Customer satisfaction surveys are recorded with Microsoft Forms Pro. Survey replies from customers are sent to a generic mailbox.



Automation

✑ A text message must be automatically sent to a customer to confirm an appointment and to notify when a technician is on route that includes their location.

✑ Ecommerce sales orders must be integrated into Dynamics 365 Finance and then exported to Azure every night.

✑ A text alert must be sent to employees scheduled to assist in the repair area of the retail store if the number of repair check-ins exceeds eight.

✑ Submitted customer surveys must generate an email to the correct department. Approval and follow-up must occur within a week.



Reporting

✑ The warehouse manager’s dashboard must contain warehouse counting variance information.

✑ A warehouse manager needs to quickly view warehouse KPIs by using a mobile device.

✑ Power BI must be used for reporting across the organization.



User experience

✑ Warehouse counting must be performed by using a mobile app that scans barcodes on boxes.

✑ All customer repairs must be tracked in the system no matter where they occur.

✑ Qualified leads must be collected from local bike fairs.



Issues

✑ Warehouse counting must be performed by using a mobile app that scans barcodes on boxes.

✑ All customer repairs must be tracked in the system no matter where they occur.

✑ Qualified leads must be collected from local bike fairs.



Internal

✑ User1 reports receives an intermittent plug-in error when viewing the total bill customer time.

✑ User2 reports that Azure consumption for API calls has increased significantly to 100 calls per minute in the last month.

✑ User2 reports that sales orders have increased.

✑ User5 receives the error message: ‘Endpoint unavailable’ during a test of the technician dispatch ISV solution.

✑ The parts department manager who is the approver for the department is currently on sabbatical.



External

✑ CustomerB reports that the check-in app returned only one search result for their last name, which is not the correct name.

✑ Nine customers arrive in the repair area of the retail store, but no texts were sent to scheduled employees.

✑ Customers report that the response time from the information email listed on the Adventure Works Cycles website is greater than five days.

✑ CustomerC requested additional information from the parts department through the customer survey and has not received a response one week later.



You need to reduce response time for the information email on the website.

What should you create?

10. You need to modify the Power Automate flow to resolve CustomerC’s issue.

What should you do?

11. You need to modify Microsoft flow to resolve CustornerCs issue.

What should you do?

12. HOTSPOT

You need to select the visualization component.

What should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

13. DRAG DROP

You need to identify why employees are not receiving notification that nine customers are checked in and waiting in the repair area.

Which components should you test for each step? To answer, drag the appropriate components to the correct steps. Each component may be used once, more than once, or not at all.

You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

14. You need to improve the efficiency of counting warehouse inventory.

What should you create?

15. You need to resolve CustomerB’s issues with the check-in application.

Which two options can you use? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

16. DRAG DROP

You need to recommend solutions to meet the e-commerce automation requirements.

Which platform tools should you recommend? To answer, drag the appropriate tools to the correct requirements. Each tool may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

17. You need to improve warehouse counting efficiency.

What should you create?

18. DRAG DROP

You need to resolve the performance issue with the Total Billed customer plug-in.

In which order should you perform the actions? To answer, move all actions from the list of actions to the answer area and arrange them in the correct order.

19. You need to reduce the number of Azure consumption API calls for User2.

Which markup segment should you use?

A)





B)





C)





D)

20. You need to ensure that Adventure Works Cycles can track information from visitors to bike fairs.

What should you create?

21. You need to replace the bicycle inspection forms.

Which two solutions should you use? Each answer presents part of the solution. NOTE: Each correct selection is worth one point.

22. You need to reduce response time for the information email on the website.

What should you create?

23. You need to ensure that Adventure Works Cycle can track information from visitors to bike fairs.

What should you create?

24. HOTSPOT

You need to select visualization components.

What should you use? To answer, select the appropriate options from the answer area. NOTE: Each correct selection is worth one point.

25. You need to identify the execution mode that is being used for the ISV solution reported by User5.

Which type of execution mode is in use?

26. You need to configure the trigger for account records.

Which expression should you use?

27. You need to create the customer mobile app.

Which type of function expression should you use?

28. You need to configure that the mobile app meets the requirements for phone entries.

Which expression should you use?

29. DRAG DROP

You need to assign the minimum environment security role to the appropriate users.

Which security roles should you use? To answer, drag the appropriate security roles to the correct users. Each security role may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

30. DRAG DROP

You need to set up security to meet the requirements.

How should you configure security? To answer, drag the appropriate security mechanisms to the correct users. Each security mechanism may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

31. HOTSPOT

You need to synchronize pharmacy names and ensure that Dynamics 365 Sales data propagates correctly to the Cerner system.

What should you do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

32. DRAG DROP

You need to select a process to create each function.

Which process should you use? To answer, drag the appropriate processes to the correct functions. Each process may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

33. You need to create the model-driven app for referral.

Which function should you add?

34. You need to ensure that users can create the required charts.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

35. DRAG DROP

You need to assign the minimum environmental security role to the appropriate users.

Which security roles should you use? To answer, drag the appropriate security roles to the correct users. Each security role may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

36. DRAG DROP

You need to select a process to create each function.

Which process should you use? To answer, drag the appropriate processes to the correct functions. Each process may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

37. You need to create an application to deploy to other pharmacies.

What should you do?

38. You need to create the model driven app for accounts designated as referrals.

What should you add to the app?

39. You need to configure the trigger for the priority field in the Account entity.

Which expression should you use?

40. HOTSPOT

You need to configure the fields with the appropriate type.

Which type should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

41. You need to create an application to deploy to other pharmacies.

What should you do?

42. Topic 4, Misc. Questions



You are creating a custom connector in Power Apps to connect to a third-party application.

The definition in the connector must be set so that it is not visible to the end user.

You need to select the appropriate visibility parameter.

Which parameter should you use?

43. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

An organization has an Azure SQL Database instance that must be synchronized daily with data from Dynamics 365 Sales. A large amount of data might need to be synchronized on some days.

You need to reduce the time required to synchronize data.

Solution:

Enable change tracking for entities that will be synchronized.

Use the Data Export Service to sync data between the database and Dynamics 365 Sales.

Does the solution meet the goal?

44. HOTSPOT

A company uses Dynamics 365 Sales.

You need to configure the customer lookup search for email activity in the canvas app.

How should you complete the expression? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

45. HOTSPOT

A clothing store uses Power Apps apps to interact with customers. Customer data is stored in Microsoft Dataverse.

The store offers discounts for customers. You assign a group discount to all customers in a category. Applicable group discounts are added to any customer-specific discounts.

Discount information is stored in the following columns:





If the total discount on an order exceeds 30 percent, a manager must approve the order before the order is fulfilled and delivered.

You need to create a flow that notifies managers when approvals are required.

How should you configure the flow trigger? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

46. A company implements Dynamics 365 Supply Chain Management.

The company wants a button to display in the command bar when viewing accounts.

You need to add the button using the Ribbon Workbench.

In which three areas can you add a button for the Account entity? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.

47. HOTSPOT

You need to complete a Power Apps component framework (PCF) control.

How should you define the order in the manifest? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

48. You are creating a Power Apps app that retrieves customer information from Azure Active Directory when you use the app to look up a customer record.

You create an Azure Function by using JSON code to retrieve the customer information.

You need to make the application work.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

49. HOTSPOT

A manufacturing company takes online orders.

The company requires automatic validation of order changes.

Requirements are as follows:

✑ If validation is successful, the order is submitted.

✑ If exceptions are encountered, a message must be shown to the customer.

You need to set up and deploy a plug-in that encapsulates the rules.

Which options should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

50. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than once correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are developing a model-driven app for a company.

When you create a new Account record, you must automatically display a form to collect data that is needed to create a Contact record. The form must switch to the appropriate form layout based on the contact type.

You open the Contact form by using JavaScript. You pass the contact type information to the form by using the Xrm.Navigation.openForm function. An OnLoad event handler in the Contact form processes the data and shows only the appropriate sections of the form for the given contact type.

You need to configure the receiving form to accept the data parameter.

Solution: In the form editor, add a query string parameter for the data parameter.

Does the solution meet the goal?

51. HOTSPOT

You are training a group of makers to use Power Automate.

You have the following expressions:





You need to identify what each expression is doing.

What does each expression do? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

52. HOTSPOT

You are synchronizing company data from a SQL Server-based .NET application into a Common Data Service (CDS) environment.

The data is entered in both the SQL Server and CDS systems.

You have a program that includes the following code:





For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point.

53. DRAG DROP

A company is creating a new system based on the Common Data Service (CDS).

You need to select the CDS features that meet the company’s requirements.

Which features should you select? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may needs to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

54. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than once correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are designing a one-way integration from the Common Data Service to another system.

You must use an Azure Function to update the other system. The integration must send only newly created records to the other system. The solution must support scenarios where a component of the integration is unavailable for more than a few seconds to avoid data loss.

You need to design the integration solution.

Solution: Register a webhook in the Common Data Service that connects to the Azure Function. Register a step on the webhook which runs synchronously on the record’s Create message and in the post-operation stage.

Does the solution meet the goal?

55. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A Common Data Service (CDS) environment has two custom entities named Building code and Work item. Building code has a code date custom field and Work item has an elapsed time custom field. Construction workers use a consolidated custom form with data from both entities to fill.in their daily work items.

A JavaScript library is used with these custom entities and fields to apply complex logic.

You need to ensure that the JavaScript library continues to function as originally designed if other developers expand the environment.

Solution: In form properties of the consolidated form, add the JavaScript library in the events tab and add the two custom fields to the dependent fields section of the non-event dependencies tab.

Does the solution meet the goal?

56. HOTSPOT

A company has a development environment and a production environment. The production environment has several third-party managed and unmanaged solutions that made changes to the Contact main form.

You create a new solution in the development environment. You add the Contact entity and the Contact main form to the solution. You create a custom field on the Contact entity.

What happens when you perform these actions and import the solution into the production environment? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

57. HOTSPOT

A client is deploying Dynamics 365 Finance without any third-party add-ons.

You need to select the appropriate solutions for the client.

What should you select? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

58. Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

A Common Data Service (CDS) environment has two custom entities named Building code and Work item. Building code has a code date custom field and Work item has an elapsed time custom field. Construction workers use a consolidated custom form with data from both entities to fill.in their daily work items.

A JavaScript library is used with these custom entities and fields to apply complex logic.

You need to ensure that the JavaScript library continues to function as originally designed if other developers expand the environment.

Solution: In the JavaScript library, add Building code with Code date and Work item with Elapsed time in the dependencies tab.

Does the solution meet the goal?

59. DRAG DROP

Five high schools test a custom app from AppSource. They provide feedback that the Course credit entity should include additional fields that cover information shared by the schools.

You do not have access to each high school organization.

Each high school administrator must be able to apply the updates to the Course credit entity.

You need to deliver a custom program that creates the additional fields.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

60. HOTSPOT

You work for a multinational company that has Azure and Common Data Service environment in the United States (UTC-7) and Japan (UTC+9).

You create Azure Functions for each location to update key data.

You need to configure the functions to run at 4:00 AM on weekdays at each location.

Which schedule formats should you use? To answer, select the appropriate options in the answer area. NOTE: Each correct selection is worth one point.

61. Topic 1, Bellows Sports



Case study

This is a case study. Case studies are not timed separately. You can use as much exam time as you would like to complete each case. However, there may be additional case studies and sections on this exam. You must manage your time to ensure that you are able to complete all questions included on this exam in the time provided.



To answer the questions included in a case study, you will need to reference information that is provided in the case study. Case studies might contain exhibits and other resources that provide more information about the scenario that is described in the case study. Each question is independent of the other questions in this case study.



At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make changes before you move to the next section of the exam. After you begin a new section, you cannot return to this section.



To start the case study

To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the content of the case study before you answer the questions. Clicking these buttons displays information such as business requirements, existing environment, and problem statements. If the case study has an All Information tab, note that the information displayed is identical to the information displayed on the subsequent tabs. When you are ready to answer a question, click the Question button to return to the question.



Background

Bellows Sports is the region’s newest, largest, and most complete sports complex. The company features baseball and soccer fields and two full-size hockey rinks. The complex provides coaching, recreational leagues, a pro shop, and state-of-the art customer and player amenities.



The company is organized into the following divisions:

- Baseball

- Hockey

- Soccer



Bellow Sports runs tournaments several times per year. Each tournament runs six weeks.



Current environment

Requirements

Bellow Sports tracks players and events in Microsoft Excel workbooks and uses email to communicate with players, partners, and prospective customers. The company uses a proprietary cloud-based accounting system.



The company relies on referrals from athletes for new business. Bellows uses a third-party marketing company to gather feedback and referrals from athletes. The third-party marketing company uploads a Microsoft Excel file containing lists of potential customers and players to the FTP site that Bellows Sports maintains.



Tournaments

Customer information is stored in the Accounts entity. Each tournament record must list the associated sales representative as the tournament owner. When team members create tournament records they must enter the start date for a tournament. The end date of the tournament must be automatically calculated.



Registration form

You must create a form to allow players to register for tournaments.

The registration form must meet the following requirements:







- Each division has tournaments that take place in specific locations. Users must be able to select the division for a tournament location.

- Information about upcoming tournaments must be pre-located into the registration form when the registration form loads.

- The form must include a custom button that sends an email confirmation to the player after the player registers.

- The button must not be visible until after the form is saved.



Security

The company identifies the following job roles:







You must grant users the minimum permissions required to perform their job tasks.



Data automation

- Customer name must be added to Dynamics 365 Finance automatically after it is entered.

- You must produce a report that details the number of registrations for a day and send the report as a PDF to the management team.

- You must implement mechanisms to handle all code-related errors.

- When a customer record is updated, the system must look up the account number for the customer in the accounting system.

- Referrals must be imported into the system as soon as they are available.



Issues

Apps

- The captions for the New and Save buttons do not render properly on the form.

- Interns can create apps but cannot interact with their own data.



Portal



The query for all registered users must return the data categorized by division. Queries must return only the Name and Sport fields. Queries return all fields.



The query is as follows:







Solution checker issues

You run solution checker and observe Plug-in or workflow activity errors in the following code sets:







Code

The following code runs when the registration form loads.

You must implement a mechanism to handle errors that occur in the code:







DRAG DROP

You need to address the user interface issues.

What should you do? To answer, drag the appropriate actions to the correct issues. Each action may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

62. DRAG DROP

You need to select connectors for the app.

Which types of connectors should you use? To answer, drag the appropriate connectors to the correct requirements. Each connector may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

63. DRAG DROP

You need to assign security roles to groups of users.

Which security roles should you use? To answer, drag the appropriate security types to the correct roles. Each security type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.