Updated Certified Advanced Administrator Exam Questions Available

dumps2022-05-28T02:24:59+08:00

Certified Advanced Administrator exam updated questions are available, which are helpful for you to study the test well. Salesforce Certified Advanced Administrator exam questions can help you study the following topics: Security and Access, Objects and Applications, Auditing and Monitoring, and so on. Free updated Salesforce Certified Advanced Administrator exam questions are below.

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1. What type of process can the system administrator set for an organization’s products? Choose 3 answers

Standard prices

List prices

Product prices

Sales prices

Discount prices

2. a salesforce user has created a lightning report that lists all customer support cases. other users can change the date range but are NOT allowed to changed case statuses.

how can the report creator configure the report to meet these requirements?

Save the report in public folder and lock the status filter on the report.

Save the report in public folder and grant Read Only access to the folder.

Save the report in private folder and lock the status filter on the report.

Save the report in private folder and grant Read Only access to the folder.

3. Universal Containers is using approval process with email notifications to streamline administrator process, A new approval process has been written that allow for delegated approvers. In testing, resulting show the primary approver is receiving the email notification but the delegated approver is NOT.

Which two steps should an administrator take to troubleshoot?

Verify that each approval step is set to allow delegated approvers.

Check Approval History to make sure the Submit for approval button was clicked.

Verify that the email was sent in the setup Audit Trail.

Check the delegated approver’s user settings.

4. Cloud kicks wants to understand the implications of archived Activities.

Which two considerations should an administrator communicate regarding archived Activities? Choose 2 answers

Archived activities are deleted after 365 days.

Closed tasks created more than 365 days ago with no due data are archived.

Events that ended more than 365 days ago are archived.

Events created more than 365 days ago are archived.

5. A change set that has already been submitted for deployment is missing a component.

What can you do in order to correct the issue? * (1 Point)

Deploy the change set and then submit another change set for deployment

Edit the change set, deactivate it and then add the missing component

Create another change set containing all components and deploy it

Clone the change set. edit the components and deploy it

6. An administrator would like to convert a Master-Detail relationship to a Lookup relationship.

What actions should be taken prior to converting the relationship?

Remove child object related lists from the parent object page layouts.

Delete all roll-up summaries that reference the detail object prior to converting,

Select the Allow Reparenting option on the master-detail relationship.

Delete all reports that use the master object with the detail object report type.

7. In Lightning, an opportunity pipeline report listing opportunities by sales representative shows multiple opportunities written for the same account. The sales Manager would like to know how many individual account each representative has written business for.

How should the report be identified to include the number of individual accounts represented by representative?

Create a custom summary formula and group by account.

Select Show Unique Count on the Account Name Column in the report builder.

Add a bucket field for Account Name and group by the bucket field.

Group by Account and summarize a custom checkbox defaulted to checked.

8. Northern Trail Outfitters has five delegated administrators and two system administrators. There have been a couple of cases reported that login settings for sales reps have changed.

Where would the administrator find what settings have been changed?

Debug log

Field history tracking

Setup audit trail

9. The administrator at Cloud Kicks needs to set up automation to update three fields on the Shipment custom object. Because of the effect these updates will have on some programmatic customizations, they need to happen in a very specific order.

How should the administrator configure the field updates to ensure the proper order.

Create three workflow rules in order, one workflow rule for each field update.

Create a process with one criteria node and three field updates in the correct order.

Create a process with three criteria nodes and stop after each action.

Create a workflow rule with three field updates entered in the correct order.

10. An administrator at Universal Containers has been asked by the compliance team to understand end track various sensitivity levels for its data In Salesforce. The administrator has enabled Data Classification end configured appropriate sensitivity levels. The compliance team would Ike a report showing field level sensitivity and classification.

What should the administrator recommend?

Run the standard Data Classification report.

Create a custom Entity Definition and Held Definitions report type.

Use the Data Classification Metadata list view.

Configure a custom Data Classification and Metadata report type.

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11. AW Computers has created a custom field called Government 10 on a custom object. Most users with a custom Sales profile should be unable to access this field. A select group of Sales users called the Institutional Team should be able to access the Government 10 field via resorts.

How should an administrator accommodate this request?

Make a report with the Government ID field included. Share this report to the Institutional Team In a public reports folder.

Mark the field as Read Only on the sales profile. Create a permission set to re enable reporting for the Institution Team.

configure a report type with the Government ID field. Assign this report type to the intuition Team via a permission set.

Create a permission set with Read access to the field. Assign the permission set to the Institutional Team.

12. Select power users want the ability to make configuration changes to a specific custom object.

What tool should the administrator assign to the power users to enable this?

View Setup and Configuration

Delegated Administration

Sharing Rule

Modify All Data

13. When an opportunity with a least one opportunity product close wins, Universal Containers requires that an Invoice record be created with Invoice_Line_item_c records for each Product on the Opportunity.

How should an administrator implement this request?

Use a custom button on the Opportunity.

Use an Opportunity Approval process.

Use an Opportunity that calls a Flow

Use Einstein Next Best Actions.

14. Cloud Kicks has an app that should only be used in the VIP showroom.

Which feature should an administrator use to permit access to the app?

Permission Set Group

Single Sign-On

Session-Based Permission Set

Delegated Administration

15. A sales rep at AW Computing needs to give read/write access to an Account and related records to a teammate #m*e the sates rep is on vacation.

How could the administrator enable the sales rep to give record access to a colleague?

Add the Manual Sharing button the page layout.

Enable public groups for sharing.

Include the nap on the Opportunity Team.

Create an ownership-based sharing rule.

16. An Administrator has been asked to grant read, create and edit access to the product object for users who currently have the standard marketing user profile.

Which two approaches could be used to meet this request? Choose 2 answers.

Change the access levels in the marketing user standard profile to read, create and edit for the product object

Create a permission set with read, create and edit access for the product object and assign it to the marketing users

Create a permission set with read and write access for the product object and assign it to the marketing users

Create a new profile for the marketing users and change the access levels to read, create and edit for the product object

17. Which of the following data enrichment options is available to a system administrator through the Social Accounts, Contacts, and Leads feature? * (1 Point)

Use Facebook to import educational background

Use the Company's salesforce Facebook account

Use Linked in to import educational background

Use Twitter to view recent tweets posted by a contact

18. Universal Containers wants to implement a recruiting application using an application custom and a position custom object. Each position record may have many applications associated with it.

What solution should the administrator recommend to ensure applications are retained even if the position is removed?

Create a master-detail field on Position.

Create a lookup field on Applicant.

Create a lookup field on Position.

Create a master-detail field on Applicant

19. CORRECT TEXT

A user with permissions to create price books wants to quickly create a new product with the same information as the existing product by cloning the product.

What is an important consideration when cloning a product?

Price book entries in price books that the user does NOT have access to will be created.

Price book entries in price books that the user does NOT have access to will not be created.

Price book entries will NOT be created in the standard price book.

Price book entries need to be activated before users can use the new price book.

20. Which of the following options would be used to limit the number of records and assist with data consistency? * (1 Point)

Picklist and dependent picklist fields

Custom lookup fields and lookup filters

Custom formula fields

Record types and page layouts

Workflow field updates

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21. A user accidentally created a duplicate opportunity and is unable to delete the duplicate record.

What should an administrator do to troubleshoot this issue?

Run a report of all opportunities to identify other possible duplicates.

Check the user profile permissions on the Opportunity object to see if they have permission to delete.

Advise the user to mark the duplicate opportunity Closed Lost and keep it in the system.

Change the user's profile to System Administrator so they have full permissions to delete object records.

22. Universal containers would like to ensure that when an opportunity stage is closed lost the reason is captured in a custom reason lost field before the record can be saved.

What is the recommended approach to meet this requirement?

Create a trigger that requires reason lost to be populated once the opportunity stage is closed lost.

Create a workflow rule that fires on the closed lost stage and populates the reason lost field.

Create a page layout for closed lost opportunities and make reason lost a required field.

Create a validation rule that requires reason lost to be populated once the opportunity stage is closed lost.

23. A user at Cloud Kicks has informed the administrator that they are unable to log in to Salesforce via multi-factor authentication.

Which two area should the administrator review to understand potential root causes? Choose 2 answers

Identity Verification History

Debug Logs

Setup Audit Trail

24. What would you check to see whether a workflow failed? * (1 Point)

debug log

workflow log

integration log

failed work flow log

25. An administrator has created a change set to include a validation rule and three custom fields in their personal sandbox. When clicking the button to upload to production, no target organizations are available.

Which two options should the administrator check? Choose 2 answers

The change set is in an open status.

Deployment connection needs to be authorized.

Deployment connection is incomplete.

The change set has missing dependencies.

26. What type of data can be migrated between environments using change sets? Choose 2 answers

Account team roles

Custom fields

Field type changes

Email templates

27. An administrator for Cloud Kicks has received several requests to update Salesforce reports with fields that users are unable to see on the report. The administrator notices that the missing fields are new custom fields and the reports are created with custom report types.

What should the administrator do to make this an easier process?

Ensure the reports are being created with the correct hierarchy level.

Enable Auto add new custom fields to custom report type layouts.

Mark the fields and Visible and Read Only on the user Profiles.

Build reports for the users and save them in a shared folder.

28. Sales management wants to enforce a process in which the name of an account is always included in the name of an opportunity.

How can automation be used to help meet this requirement?

Use approval process that routes newly created opportunities to management for data quality review.

Use an Apex Trigger on the Account object that adds the account name to the opportunity name.

Write a criteria-based workflow rule that updates the opportunity name concatenated with the account name.

Write a validation rule that updates the opportunity name with the account name using a cross-object formula.

29. A change set has already been uploaded but changes need to be made to its contents.

What is a best practice for adding these changes?

Edit existing change set, add needed changes, upload again.

Delete existing change set, add changes to new change set, upload change set

clone the change set, add needed change set and upload again.

Manually make changes in change set destination org.

30. The Marketing Manager has requested that a field be added to each account that displays the number of contacts associated with that account. The manager wants to use this field as part of an email marketing segmentation strategy.

How can this requirement be met?

Create a custom field on the account. Use a workflow rule to update the field when contacts are added or deleted.

Create a custom field on the account. Use an Apex trigger to update the field when contacts are added or deleted.

Create a custom formula field on the account using the count() function to count the number of related contacts.

Create a roll-up summary field that counts the number of contacts and displays that count on the account.

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31. The administrator at AW Computing implements multi-factor authentication using the Salesforce Authenticator app downloaded on company-provided iPhones. A sales rep breaks their phone and needs to update an opportunity record.

How should the administrator grant access for the sales rep?

Instruct the sales rep to log in from the company's VP

Delegate multi-factor identification to the sales rep.

Add the sales rep's IP address to the trusted IP ranges.

Generate a temporary identity verification code for the rep.

32. How can content types be used in CRM Content? (Choose two answers.) * (1 Point)

With library rules, to limit the number of libraries created

With validation rules, to capture complete data

With upload rules, to limit the size of content files.

With content fields, to control the content detail page layout

33. Universal containers is using a web-to-lead from to collect contact information on people interested in its product and wants to ensure that these leads are contacted in a timely manner.

The following actions are required:

send the lead an email with appropriate product information, depending on which product was selected on the web-to-lead form

Assign the appropriate salesperson to be the lead owner, depending on the product selected

create a task for the salesperson to follow up with the lead.

At a minimum, which combination of salesforce automation tools will be required to meet these requirement?

lead assignment rule and publisher action.

Lead assignment rule, auto response rule and workflow rules

Lead assignment rule and auto response rule.

Lead assignment rule and workflow rule

34. Which two values roll up the Hierarchy to the manager for both Customizable and Collaborative Forecasts? Choose 2 answers

Expected revenue

Product quantity

Opportunity amount

Quota amount

35. Cloud Kicks (CK) has an email parsing tool. CK wants to ensure that when certain fields are updated, the Case Owner is notified by email.

What should the administrator use to email the Case Owner?

After Save Flow

Email-to-Case

Outbound Message

Before Save Flow

36. Which three are capabilities of Collaborative Forecasting?

Rename categories

Forecast using opportunity splits

Overlay quota

Add categories

Select a default forecast currency setting

37. Northern Trail Outfitters requires the sales user to input a use case before moving the opportunity stage to qualified. A consultant has reviewed the business requirement and ran a report to check the state of data completion. When pulling a report for opportunities in the qualified stage or beyond, it appears that only 30% of records have a use case filled out with varying text strings.

What should the administrator recommend?

Write a record-triggered flow that populates the Use Case field when an opportunity is closed.

Create a validation rule and add the Use Case field to the Stage Guidance in Path.

Make the Use Case field required on the master Opportunity layout.

Use a quick action with the Use Case field in the layout, and add it as a Lightning component.

38. Cloud Kicks has created a new flow that deletes records.

What should the administrator consider when testing the flow?

Flows with delete elements cannot be debugged by the Flow debugged tool.

Even if the flow is inactive, debugging the flow will delete the test record.

Record deleted by Flow when debugging are hard deleted.

Flow with delete elements need to ne inactivate to ensure that the test record is not actually deleted.

39. Sales Rep Phil Smith has an opportunity for 55,000 in the Commit stage.

Which aggregates on Phil'sforecast will include this amount? Choose three answers. (1 Point)

Pipeline

Best Case

Commit

Closed

40. A new administrator at Cloud Kicks has reported that they are unable to use outbound change sets as requested.

What permission should be reviewed to determine if it is missing from the administrator user or profile?

Create and Upload Change Sets

Modify Metadata Through Metadata API Functions

Deploy Change Sets

API Enabled

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41. Cloud Kicks needs to automate several updates to lead records and update unrelated records. Select changes should happen every time a record is created or updated, Put other changes should only happen when the record is updated.

Which two options should the administrator use to automate these updates? Choose 2 answers

Use a Decision element with the "Only if the record that triggered the flow to run is updated to meet the condition requirements" option.

Create a Process Builder that runs when a record is changed.

Create a flow that runs when a record is created or updated.

Use "formula evaluates to true" workflow rule with the ISCHANCEO function to make changes when the record Is updated.

42. An administrator has uploaded a change set from a sandbox to a production organization and would like to add a missing component to the change set before deployment.

What option does the administrator have to modify the change set? Choose 2 answers.

Edit the change set in the sandbox environment and upload it to production.

Clone the change set in the sandbox environment, add the component and upload it to production

Create a new change set in the sandbox environment, add all the required components and upload it to production

Edit the change set in production, add the component, and use the redeploy option.

43. The finance director at Cloud Kicks asks the administrator for an exception report that shows all B2C accounts that are missing the credit card number. The credit card number is a classic encrypted field.

What action should the administrator take to meet this requirement?

Add 'View Encrypted Fields' to a permission set assigned to Finance and system administrators and a summary report filtered by credit card number.

Unmask the encrypted credit card number field to make it available and add a custom filter to a report where credit card number is blank.

Build a custom checkbox called Has Credit Card' that Finance checks when a credit card is recorded and a tabular report filtered on the checkbox equal to false.

Create a summary report that includes a cross-filter to the Account object with a sub-filter for credit card number equal to null.

44. Users at AW Computing use a custom object to manage order*. All profiles share a single page layout. Customer Service and Sales users express frustration overseeing actions that-do not always apply to their situation on the page layout.

What should an administrator recommend?

Use Dynamic Actions and conditional visibility to show the appropriate actions to the applicable users.

Create separate record types for the Customer Service and Sales users' records.

Configure two separate permission sets and assign the appropriate permissions to each user.

Make two separate Lightning record pages and assign them to the applicable profiles.

45. Universal Containers wants only users from the sales department to have access to price books.

How can an administrator meet this requirement?

Create a sharing rule to share all price books to sales users.

Manually share each price book to the sales users roles.

Set the organization-wide default for price book to Use.

Clone all custom price books from the standard price book.

46. What can an administrator do to enable customer-submitted service requests? Choose two answers. * (1 Point)

Enable live agent on the company website

Enable chatter answers

Enable the service cloud console on the company website

Enable case feed on the company website

47. Universal containers uses a private sharing model for accounts. A user who owns an account record needs to temporarly grant delete access to this records associated contacts to another user.

How can this be accomplished?

Use the manual sharing button on the account.

Transfer ownership of the account record to the user.

Manually add the user to the account team.

Add the user to the owner's default account team

48. What access can users have to Accounts and Opportunities when territory management is enabled? * (1 Point)

Transfer and Delete opportunities regardless of the owner of the record

View Account records regardless of the account record owner

Edit, TransferandDeleteOpportunityrecordsregardlessoftherecordoftheowner

Edit Opportunity records regardless of the account owner

49. Recruiters at Universal Containers want to associate a position with their related job applications using two custom objects-Position and Job always have a related position. If a

position is deleted, the corresponding job applications are deleted.

What type of object relationship will meet this requirement? * (1 Point)

Lookup

Junction

Master-detail

Hierarchical

50. Which two types of data should a sales representative access from the Forecasts tab when using Collaborative Forecasts? Choose 2 answers.

Opportunities that make up each forecast amount

Forecast amount for each opportunity stage

Forecast amount for each forecast category

Forecast amount for other representatives on their team

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51. The support operations team has noticed some Invalid data In the custom Primary issue picklist field on case records. They are unsure of what the issue is since the field is being updated by an automated procedure and there Is a validation rule to ensure clean data on case records.

Why arc records being updated with data that violates the validation rule?

The data change Is triggered by an update record Flow element.

The field is being updated by a workflow field update.

The field is being updated by an Apex before trigger.

The user has the Modify All Data permission on the object.

52. A system administrator wants to change the field type from a lookup field to a master-detail field.

What must the system administrator check in order for the change? To be implemented successfully? * (1 Point)

Make sure that the lookup value is set to Required

Make sure that all lookup fields in all records contain a value

Make sure that the lookup field has a related record

53. AW Computing it running a special bundle deal on monitors and keyboards. Normally, discounts need VP approval, but this special bundle is pre-approved.

What should the administrator recommend for these requirements?

Create a separate price book.

Implement CP

Remove the approval process.

Enable Subscriptions.

54. The administrator at Cloud Kicks is troubleshooting an issue one user Is having with a flow.

They have decided to add a debug log to that user.

What debug log category should be used?

Workflow

Callout

System

Database

55. Cloud Kicks (CK) has a sneaker of the month product that is sold as an annual subscription at the price of $1,

What type of product scheduling should the CK administrator set up to accurately capture that information?

Revenue Schedule Only

Inbound Scheduling

Quantity and Revenue Schedules. Quantity Schedule Only

56. An administrator is trying to deploy a change set from a newly upgraded sandbox source org with new features to a destination sandbox org on a previous release. Some metadata in the change set cannot be deployed because they've changed between releases.

What should the administrator do to deploy the changes to a sandbox?

Make the changes manually through the user interface in the source org.

Create a new sandbox on the new release version and deploy the change set to the new org.

Submit a ticket to Salesforce to update the source org to the latest release.

Refresh the sandbox destination org and then deploy the change set.

57. Universal Containers uses Territory Management to manage its sales territories. Territory managers and sales representatives are at the same role level in the role hierarchy. Account and Opportunity objects are set to private.

Which three permissions should be granted to territory managers? Choose 3 answers

Transfer All opportunities associated with accounts in the territory, regardless of who owns the opportunities.

View, Edit, Transfer, and Delete accounts assigned to the territory, regardless of who owns the accounts.

Transfer and Delete opportunity assigned to the territory, regardless of who owns the opportunities.

View All opportunities associated with accounts in the territory, regardless of who owns the opportunities.

Edit All opportunities associated with accounts in the territory, regardless of who owns the opportunities.

58. In preparation for the new fiscal year, an administrator at Cloud Kicks is updating price books. There is one price book that is unable to be removed from the options.

What ore two configurations that could cause this issue? Choose 2 answers

The price book has been archived.

The price book Is associated with an approval process.

The price book has a pending workflow action.

The price book must be deactivated.

59. A previous consultant helped Universal Containers automate many of its business processes. The administrator changed the email address on the consultant's user record and deactivated it. The consultant called to say they continue to get email messages from failed flows and processes.

What steps should the administrator perform to stop the fault messages from going to the consultant?

Create a custom metadata type and associate the LastModifiedBy field. Write a flow that updates the field in any flows or processes equal to the consultant's name.

Request an Email Log from Email Log Files in Setup and filter the request by the consultant's email. Manually update any flows or processes listed on the log.

Set Send Process or Flow Error Email' to Apex Exception Email Recipients' in Automation settings. Add the System Admin's email to the Apex Exception Email page in Setup.

Export Flow Interviews filtered by LastModifiedBy.email using Data Loader. In the .csv file, change LastModifiedBy to the System Admin and upload changes with Data Loader.

60. Cloud Kicks wants its sales reps to always use the same full zip code format with a hyphen where applicable.

What should the administrator implement to help ensure consistent formatting?

Edit the standard field length to five characters.

Add a quick create function for the sales reps to use.

Create a REGEX function to use in a validation rule on the field.

Add a help text instructing the sales rep on how to enter this field.

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61. A sales manager is receiving an "insufficient privileges" error when viewing a contact. The contact owner is under the manager in the role hierarchy and "grant access using hierarchies “is checked in their sharing settings.

Why is the sales manager not able to view the contact? * (1 Point)

The contact sharing settings are controlled by the parent, and the account owner is

NOT under the sales manager's role

The contact owner has NOT selected the option to share contacts with others in the role hierarchy

The contact sharing settings are private, so access to the record is omitted to the contact owner and system administrator

The account sharing settings are controlled by the parent, and the account owner is NOT under the sales manager's role

62. Ursa Major Solar (UMS) wants to improve Its customers’ ability to search for knowledge articles. UMS has already created categories for articles.

Which two additional chances should be made to improve search capabilities? Choose 2 answers

Configure Global Search for specific search terms.

Create synonyms for specific search terms.

Configure Einstein Search for specific search terms.

Promote specific search terms for specific articles.

63. Universal Containers wants to use Salesforce as part of their recruiting process. They need to track applicants and positions. Applicants should be able to apply for multiple positions. There should be a field on both the position and applicant records that sums the number of applications for each candidate.

How should an administrator define an application object to meet these requirements?

Create master-detail fields on the application object to both the position and applicant.

Create lookup fields on the application object to both the position and applicant.

Create a lookup field on both the position and applicant to the application.

Create a master-detail field on both the position and applicant to the application.

64. Your organization-wide defaults for access rights to Price Books are set to Use, but only Sales Reps should have access to Price Books, What should be your first step? * (1 Point)

Change the organization-wide default setting to No Access.

Change the organization-wide default setting to View Only.

Leave the organization-wide default setting, but change the Sales Reps' access rights.

Change the Sales Reps' access rights to Use.

65. How can you, as a System Administrator, enforce standardization of tags in libraries? Choose two answers.* (1 Point)

Enable restrictive tagging

Change Tagging Field to multi select picklist

Enable workflow to send email alert for unnamed tags

Guided tags

66. Which two actions could the delegated administrator complete after delegated administration is granted for a custom object? Choose 2 answers

Change organization-wide snaring rules for the object.

Create a custom tab for the object

Add a custom picklist field to the object

Change the relationship with another object.

67. Universal Containers is implementing a new lead status process and wants to be able to do the following:

- Track leads through five different status values

- Run reports showing the duration a lead spends in each status

- Run full Lifetime reports of a lead from creation to conversion

- Prevent leads from skipping a lead status

How can these requirements be met?

Use lead history reporting to track changes in the lead status field, and use custom reporting fields to calculate status duration. Use validation rules to prevent status skipping

Use custom date fields and workflow rules for each status, and use custom formula fields for calculating duration of a status. Use validation rules to prevent status skipping

Use an Apex Trigger to populate custom date fields for each status, and use custom formula fields for calculating duration of each status

Use field history tracking on the lead status field to track the duration of each status. Use validation rules to prevent status skipping

68. When a lookup relationship is created between two objects, which three options can the administrator select to help manage situations when a lookup record is deleted? Choose 3 answers.

Prompt the user to enter another record to resolve the lookup relationship.

Do not allow deletion of a lookup record that is part of a lookup relationship.

Notify the record owner.

Delete the related record also.

Clear the value of the lookup field.

69. Cloud Kicks (CK) does business directly with individual consumers (B2C) and large businesses (B2B). Some of CK's B2C customers are employed at its larger customer accounts and should be tracked under both.

Which two options will CK need to use to manage its customers' accounts? Choose 2 answers

Contacts to Multiple Accounts

Leads

Person Accounts

Campaign Members

70. Northern Trail Outfitters (NTO) has a private sharing model for records containing a customer's credit Information. These records should be visible to a sales rep's manager but hidden from their colleagues.

How should an administrator adjust NTO's sharing model to ensure the correct amount of confidentiality?

Use validation rules targeting the logged-in user.

Add View All access for the object via the managers profile.

Create sharing rules for each manager based on the record owner.

Grant access using hierarchies via the sharing settings.

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71. Universal Containers wants customers who buy the Freight Container product to be billed in monthly installments.

How should an administrator meet this requirement?

Create custom fields on the product.

Create a default revenue schedule on the product.

Create a workflow rule on the product.

Create a default quantity schedule on the product

72. The inside sales manager at Universal Containers wants to be able to report on how long leads have a Lead Status of "Open" before the status changes to another value. Additionally, the sales team has requested the status value be changed with fewer clicks.

What should the administrator do to meet this requirement?

Use a workflow rule that sends an email when the Lead Status is changed and an approval process to update the status.

Use a formula field to calculate the difference between the current and created data when the status changes through inline editing.

Turn on field history tracking for the lead status field and create a report based on that field.

Use a quick action to change the status value and a workflow rule to update a date field.

73. Ursa Major Solar allows its scientists to log new stars as they find them, but on occasion, they log the same star by mistake. The administrator wants scientists to be notified when a record is deleted and by whom, and to maintain their own discovery information.

What automation solution should be used to send the notification?

Heroku

Process Builder

Workflow Action

flow

74. DreamHouse Realty manages Its accounts and contacts In Salesforce using a B2C account model. The business has requested that third-party loan advisors be tracked in Salesforce along with the customers they work with.

Hour should the administrator track third-party financial advisors and the customers they work with?

Create a Hierarchical lookup on Account to track loan advisors' customers.

Set up Contacts to Multiple Accounts for loan advisors.

Use a B2B Account Model to track loan advisors' customers.

Use a Hierarchical lookup on Contact to track loan advisors' customers,

75. At Universal Containers, Organization-Wide Defaults (OWD) for Cases has been set to Public Read Only. A custom object calls Audits has a master-detail relationship to the Case object. Audit records should be accessible by the members of the Oversight Team only. A Public Group for the Oversight Team has been created.

What two next steps should the administrator tale to meet this requirement?

Build a permission set with create, read, and edit Audits selected and assign it to the individual public group members.

Set OWD to private for Cases and assign the public group a role Support Users in the hierarchy.

Create a sharing rule that gives the public group Read/Write access to Audits.

Remove create, read, edit and delete permissions to the Audits object for all profiles.

76. An administrator has found a free app on the AppExchanged and would like to install it.

Which three items should the administrator take to consideration before installed he managed package? Choose 3 answers

Custom objects and custom fields used by the app count against the org’s limits.

Managed apps do not undergo a formal security review by Salesforce.

Apps may require certain Salesforce editions or features to be enabled.

Apps may require external, third-party web services to function properly.

Apps must be installed in production before the app can be installed in a sandbox.

77. An administrator is using the Dev Console Log Inspector to troubleshoot a Process Builder.

What event type should the administrator look for in the event column?

Event types beginning with FLOW

Event types beginning with AUTOMATE

Event types beginning with WORKFLOW

Event types beginning with PROCESS

78. An administrator at Cloud Kicks has enabled Territory Management and is setting up a territory model. Some users in a territory need to access Contacts and Opportunities related to the Account.

Which two capabilities are available for users in a territory? Choose 2 answers

View and Edit

View. Edit, Transfer, Delete

View and Transfer

View Only

79. The support manager at Universal Containers wants a dashboard that shows the number of cases that remain open as of 5:00 p.m. each day.

Which type of report should be used in the dashboard component?

Report based on a reporting snapshot that runs dally at 5:00 p.m.

Report based on custom report type using cases and business hours.

Custom summary report where unit equals business hours.

Standard case lifecycle report where unit equals business hours.

80. AW Computing created new multi-tier service plans. The primary difference between the packages Is the length of the term. The company wants to capture start and end dates for each service plan sold, which can direr from the contract dates of the subscription.

How should an administrator ensure the data is captured properly?

Build a validation rule on the Opportunity object to require custom date fields based on the product(s) selected.

Configure formula fields to reflect the close date of the opportunity.

Create a new price book for service plans with term lengths.

Make a validation rule on the Opportunity Product object to require custom date fields based on the product family.

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81. The sales team at Cloud Kicks is noticing that sales reps are misusing the new Screen Flow tool for data entry, since they are viewed the initial screen after clicking finish.

What should the administrator do to fix this?

Use a lightning action to redirect the user

Create a new flow to redirect the user when the other flow finishes.

Add a trigger to redirect the user to a new page.

Update the flow with a local redirect action.

82. An administrator at Cloud kicks recently built a screen flow in a sandbox that creates a case and follow-up task. When the flow runs in the sandbox, it works just as expected.

When tested in production, the flow errors when creating the records. Choose 2 answers

Change the user experiencing the issue to the System Administrator profile.

Open the flow In Debug mode and Run the Flow as another user.

Change the Default Case Creator to the user's manager.

83. What should an administrator consider when setting up salesforce entitlements? choose 2

The service level agreements related list on a case gives support agents access to contract details.

Salesforce entitlements require service cloud user feature licensing.

Salesforce entitlements require an entitlement process with milestones and milestone actions.

The entitlement model dictates the level of detail for the entitlement process.

84. An administrator has initiated the process of deploying changes from a sandbox to the production environment using the Visual Studio Code.

Which three pieces of information must be supplied to Visual Studio Code during this process? Choose 3 answers. * (1 Point)

Using SFDX commands, create a change set and add the metadata components

Deploy the metadata components using a SFDX command

Set the environment as the default environment

Authorize the environment in to which the changes will be deployed

Authorize change set connection information

85. What are three options available to the administrator to help with this issue? Choose 3 answers

Move some page components behind a tab.

Remove some of the fields displayed.

Deactivate unnecessary validation rules.

Convert all Process builders to flows.

Reduce the number of related lists displayed.

86. An administrator must select milestones from an existing list of available milestones. * (1 Point)

True

False

87. Universal Containers uses a custom object to track resources called Supply Items with a lookup to Accounts. The Supply Items records should only be visible by users that own the Account records.

What sharing setting provides the correct visibility?

Public Read Only

Private

Controlled by Parent

Public Read/Write/Transfer

88. AW Computers has enabled the feature for Contact to multiple Accounts. A rep is trying to remove the primary Account from a Contact but Is unable to do so. The administrator has already updated the page layout to no longer require an Account.

What could be the issue?

A primary Account relationship Is required on a Contact regardless of the page layout settings.

The Contact has Indirect relationships to other Accounts.

The Account Contact relationship record needs to be deleted first In order to disassociate Contact from the Account.

Private Contacts need to be enabled in Setup.

89. The sales operations team at Universal Containers wants to ensure that when an opportunity is won the custom shipment date field is populated.

How should the administrator configure salesforce to meet this requirement?

Add a default value to the shipment date using the Today() function.

Make the shipment date field required on the opportunity page layout.

Create a dependency between the stage and shipment date fields.

Create a validation rule on the opportunity using the ISBLANK() function.

90. Universal Containers wants to ensure that the following opportunity fields are present on each record at the negotiation/review or won stages:

Amount (Currency) us populated.

The Ready to Close (Checkbox) must also be true.

Which validation rule error condition should the administrator configure to meet these requirements?

A)

Option A

Option B

Option C

Option D

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91. What should an administrator do to keep secure fields protected in email templates'?

Implement GDP

Set up an approval process for email alerts.

Remove the fields from the email.

Use classic encrypted fields.

92. Which Visual Workflows element would you use to prompt a phone rep to wrap up a cross-selling function and end the call with a customer?

(1 Point)

Step

Screen

Decision

Assignment

93. Universal Containers' support team wants to use Salesforce Knowledge to allow customers and the support team to have access to the product documentation. There are many different types of documentation with usage across the globe.

What feature should the administrator configure?

Enable the Case Feed.

Create article types.

Define data categories and visibility.

Setup record types and page layouts.

94. An administrator at AW Computing needs to limit access to Salesforce. Users should only be able to read on objects, but they should not be able to interact with the database in any way.

Which two options could the administrator use to accomplish this? Choose 2 answers

Edit or Clone the Read Only Profile

Assign the Standard User Profile

Clone the Minimum Access User Profile

Edit the System Administrator Profile

95. Cloud Kicks has a Process Builder which should trigger upon a status change from on approval process. The Process Builder triggers if the status is updated manually, but not as a result or the approval process update.

What could the administrator do to troubleshoot the issue?

Check the Approval Process to make sure it is on the correct version.

Check the Reevaluate Workflow Rules After Field Change box on the Approval Process Field Update Action.

Turn Recursion the Process Builder under the Advanced Settings so the Process Builder fires again.

Change the value with a Specific New Field Value so the Process Builder knows what value to look for.

96. Universal Containers wants to allow community visitors to submit support cases without logging into the community.

Which two features are required to implement this request? Choose 2 answers

Case assignment rules

Case feed actions

web-to-case

New case quick action

97. The administrator of universal containers is testing an approval process in a refreshed developer pro sandbox and is finding that none of the notification emails are being sent to the approvers.

What could be the cause of this? choose 2

The Deliverability Access Level setting is incorrect.

Workflow emails only work in full sandboxes.

HTML templates are not available in sandboxes.

The email addresses for the users are incorrect

98. In addition to setting the standard price, what must you also do in order to add a Product to a Custom Price Book? * (1 Point)

Enter a Product Code.

Enter a Product Description.

Check the Active checkbox.

Select a Product Family

99. Universal containers is implementing a time recording system in salesforce.

Employees are required to record their time in a work log custom objectagainst either an opportunity or a case. The company wants to see total hours worked on an opportunity or a case.

Which type of relationship field should an administrator use to relate the work log to the opportunity or case?

Hierarchical.

Lookup.

Master-detail.

Junction

100. A user at Ursa Major Solar is experiencing a flow error while trying to process a record to the next status. The users with the same access can process records without any errors.

What should the administrator do to troubleshoot the issue?

Use the flow debug option and set the selection to Run as another user.

Grant the user more data access by moving them higher in the role hierarchy.

Change the flow to run as System Context Without Sharing - Access All Data.

Grant the user the Modify All permission to ensure they have full system access.

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101. Which permission do you need to manage entitlements? Choose two answers. * (1 Point)

"Manage Entitlements"

"Customize Application"

"Customize Entitlement"

"Manage Application"

102. A sales manager cannot vim a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy.

Why is the sales manager unable to view the contact?

Contact sharing settings have Grant Access Using Hierarchies unchecked.

Contact sharing settings ace Private.

The contact has MOT been manually shared with the manager.

The contact is NOT linked to an account.

103. The administrator at Cloud Kicks has been requested to provide access to the Leads object to a contractor. The contractor currently has a profile that has access to a project management app within Salesforce. The contractor should only have View access to all of the Lead records.

What should the administrator handle this request?

Assign a permission set that has View All on Leads.

Add an app with the Leads tab to the user's profile.

Assign the contractor a public group with Lead access.

Create a profile with Read Only for all Leads.

104. How should an administrator ensure article managers use specified values for custom article fields?

Require a held on the page layout.

Create different record types for different requirements.

Use field dependencies on record type

Create a formula field m the article.

105. A sales rep at Ursa Major Solar was assigned to a role under their manager and is the record owner of several opportunities; however, the sales rep is missing from the manager's forecast.

What should the administrator review to solve this issue?

Enable owner adjustment

Enable manager adjustments

Allow Forecasting

Allow Override Forecasts

106. Cloud Kicks (CK) has a filed called Shoe Type Preference, CK,s product team wants to see a report that groups specific picklist values together into the one of two lists.

What functionality should the administrator use to fulfill the team’s request?

PREVGROUPVALUE

Summary Formula

Bucket field

Matrix Report

107. An administrator has been asked to enable permissions for users on the account services team to be able to edit and change ownership of Accounts owned by any of the team members.

What should the administrator configure?

Set organization-wide sharing for Account as Public Read Only.

Create a Sharing Rule on the Account object for all members of the account services role to have Read/Write access.

Update the profile Account object to Modify All.

Enable Account Teams and grant Read record-level access to account team members for the Account object

108. AW Computing wants to enable a backup resource to assign permissions while restricting the backup resource's ability to create or modify permission sets.

Which feature should be employed to accomplish this request?

Assignment Rules

Delegated Administrator

View All Users Permission

Customize Application Permission

109. How can an administrator ensure article managers use specified values for custom article field?

Create a required field on the article page layout.

Create different article types for different requirements.

Create field dependecies on article types.

Create a record type containing preset values

110. What are two considerations when setting up Salesforce Content? Choose 2 answers.

A validation rule can ensure a description is required for all contributed content.

An approval process can ensure that all product-related content is reviewed.

The library type determines the size of files that can be contributed to content.

The content type determines which fields appear on the content Detail page layout.

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111. Salesforce Knowledge offers administrators the ability to fully customize the way an article type displays to an end user. * (1 Point)

True

False

112. A member of Universal container's support team is assisting as a lesrep in managing a top customer. The sales rep has manually shared an opportunity with the support member in hopes that the support member can update some of the technical sales fields on the record, but the support member is unable to edit the opportunity.

Which solution would provide edit access to the opportunity? * (1 Point)

Add the support team member to the opportunity team and assign read/write access to the member

Create a permission set for opportunity edit and add it to the support member's user record

Change the support team member's role to a role above the sales rep in the org's role hierarchy

Change the Organization-Wide Defaults internal access for opportunities to public read/write

113. Cloud Kicks has organization-wide snaring defaults on the opportunity set to private. However, members of the finance team need to see closed won opportunities. The finance team members all have roles under the finance director, while the sales team members have roles under the sales manager.

Which two options should the administrator use to meet these criteria? Choose 2 answers

Share with roles and subordinates of the finance director role.

Make an owner-based sharing rule where the won field = true.

Create a criteria-based sharing rule where the won fled = true.

Select all opportunities owned by the sales manager role.

114. Universal Containers wants to track invoices with a custom object. They want to be able to view any invoices as a related list on the Opportunity record page.

Which feature would ensure can view all invoices associated with an Opportunity if the user can view the parent Opportunity record?

Field Level Security

Master-Detail Relationships

Lookup Relationships

Sharing Rules

115. How can you make sure that a field will be visible on 2 profiles only? * (1 Point)

validation rules

Field-Level Security

workflow field update

create a page layout and hide the field

116. An administrator has been tasked with sending an email notification to all project team members when project status is changed to Allocated. Project teams contain users from different departments and different roles.

How should an administrator ensure the proper users will receive the email?

Configure a queue for the project team and have members view the queue's list view.

Use sharing rules to automatically share with the individual users in the project team.

Move the project users to the same role and send the email alert to everyone in the role.

Create public groups for each project team and send the email alert to the project group.

117. Universal Containers has implemented a custom process related to products. They have a custom object called Draft Product. Once a Draft Product is approved, automation is needed to create a new Product record and delete the original Draft Product record.

Which two options would meet this requirement? Choose 2 answers

Flow that calls a Process Builder

Process Builder that calls Apex

Process Builder that calls a Flow

Process Builder that calls a workflow Rule

118. Cloud Kicks (CK) has deployed several new custom apps that use Lightning Web components. The administrator is now concerned that they may need to make some adjustments to CK’s org to make it more secure.

Which tools should the administrator use to expose possible security risks within a Lightning web component?

Health Check

Master Encryption Keys

Salesforce Optimizer

Self-signed Certificates

119. The recruiting manager at universal containers has requested a new picklist value in the type field on the position object by the end of the week.

If the administrator is unable to complete this request in the desired timeline, what type of access will allow the recruiting manager to make the changes in salesforce?

Modify all and view all access to the position object.

Create, Read, Edit and Delete access to the position object.

Delegated administration to manage recruiting users.

Delegated administration over the position object.

120. When configuring a change set, which two practices should an administrator adhere to in order to ensure a successful deployment to production? Choose 2 answers

Clone a change set to add forgotten dependent components to an uploaded change set.

Add permissions and access settings to outbound change sets in addition to the dependent component list.

Run deployment validations on the change set in the sandbox prior to uploading to production.

When deploying a new record type, ensure the new record type is the only component in the change set.

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121. Universal Containers has found duplicate contacts in Salesforce. The sales team administrator prevent duplicate records from being created.

Which two ways should the administrator customize duplicate management? Choose 2 answers

Modify the Global Picklist Value Sets.

Configure custom duplicate rules.

Create custom matching rules.

Set up mobile duplicate alerts.

122. What is the maximum file size that can be uploaded in CRM Content? * (1 Point)

10GB

100MB

2GB

500MB

123. Cloud Kicks (CK) has recently decided to use Collaborative Forecasting to optimize the accuracy and efficiency of its sales cycle. The CK sales operation manager wants to enable supervisors and their subordinates to make changes to any forecast amounts that inaccurately reflect their current pipeline.

Which two settings should be enabled to meet this requirement? Choose 2 answers

Revenue adjustments

Payout adjustments

Manager adjustments

Owner adjustments

124. An administrator created and activated several record-triggered flows that are configured to run before the record is saved on the same object.

What should the administrator consider about the order of execution for flows?

The flow type will determine the order of execution.

The last created date of the flow will determine the order.

The order of flow execution is unpredictable.

The flows will execute in alphabetical order based on their names.

125. An administrator at Cloud Kicks has been asked to clean up old approval delete.

Which two things could prevent the process from being deleted? Choose 2 answers

The proems w marked as inactive.

There is a report in the Administrative 'Reports folder.

The process is marked as active.

There are pending approval requests in the Recycle Bin.

126. At Cloud Kicks, the Sales team uses a specific dashboard to see how they are doing daily.

The team has asked the administrator for an easier way to see this dashboard.

What should the administrator recommend?

Add the dashboard to the Sales team's home page.

Create a custom app with a dashboard.

Email the dashboard to the Sales Team every morning.

Update the Sales team's app with a new dashboard.

127. When can a user become an owner of a record without being a record creator? Choose 2 answers. * (1 Point)

If the record is in a queue

If person is above the owner of the record in role hierarchy

If he is already a record owner

if someone shares the record to the record owner

128. which feature is supported in delegated administrator? choose 3

Manage custom objects

set org wide sharing defaults

unlock non-communities users

unlock communities users

create and edit users

129. Assuming that the training sandbox will contain approximately 500MB of production data and be refreshed after daily training sessions, which type of sandbox can be used to train users on new functionality that has recently been deployed to production? * (1 Point)

Full Sandbox

Partial Data Sandbox

Developer Pro Sandbox

Developer Sandbox

130. Cloud Kicks wants to understand the implications of archived Activities.

Which two considerations should an administrator communicate regarding archived Activities? Choose 2 answers.

Archived activities are deleted after 365 days.

Closed tasks created more than 365 days ago with no due date are archived.

Events created more than 365 days ago are archived.

Events that ended more than 365 days ago are archived.

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131. At Cloud Kicks, users are able to run reports. However, when users try to export a report, they are taken to a login screen and prompted for additional verification.

What is causing this issue?

Users need to update their browser to the latest version.

The users are logged Into an Insecure network.

The users' profile is missing the Export Reports permission.

Exporting Is configured to require a high assurance session.

132. An administrator has unchecked the "Enable contact pack creation" checkbox after users had created content packs.

What is the impact of the change? * (1 Point)

Users can modify the description and title of existing packs

Users can continue to edit the contents of existing packs

All existing content packs will be deleted.

133. After setting up field history tracking on the Account object, the administrator for AW Computing wants to retrieve the field history data for analysis.

How should the administrator acquire this data?

Create a report of Accounts and export it to Excel.

Query and export the Account History object using Data Loader.

Use the Data export service in setup.

Create a list view of Account History and print using the Printable View action.

134. Northern Trail Outfitters (NTO) wants to start using Salesforce for its HR recruiting process. NTO needs to ensure that every application is linked to both a job posting and an applicants can apply for more one job posting, and each job posting can have more than one application.

How should an administrator configure the objects?

Make Job Application as a junction object with a master-detail relationship to Applications and a lookup relationship to Job Posting.

Create Application as a junction object with a master- detail relations to Job Postings and a lookup relationship to Job Applications.

Add applicants as a junction object with master-detail relationship to both Posting and Job Applications.

Configure Job Application as a Junction object with master-detail relationship to both Application and Job Postings.

135. Northern Trail Outfitters (NTO) is expending into the U.K. While most of NTO’s product are the same as in the US. Pricing will vary from product due to shipping and raw material cost differences.

What should the administrator configure for a smooth rollout to the U.K.?

Configure a

K Opportunity record type.

Write a flow the translates the currency from dollars to euros using a custom Exchange Rate field.

Add a new

K Order Form that has the euro symbol instead of the dollar symbol.

Create a new Price Book for the

K product pricing.

136. A sales user is assigned to a permission set group that gives them Modify All access to Accounts. An administrator assigns the same user to a muting permission set that mutes Deletes access on Account.

What level of access will the sales user have on the Account object?

Read-only

Modify All

Read, Create, and Edit

No Access

137. The sales department has asked to limit access to the Amount field on the Opportunity to oily those users In the sales department and on the executive team. Northern Trail Outfitters uses six custom profiles including Sales user. Marketing User, Call Center user Executive user, Sales Manager user, and call center Manager user. Field level access is removed from three of the profiles in the sandbox.

What action should an administrator take to make sure this change Is in production?

Create a sandbox template and push it to production to reflect the update.

Manually restrict access to this field for each profile via Setup Just like the sandbox.

Deploy a change set from the sandbox to production including the Amount field with all the custom profiles.

Process a change set with the profiles that should no longer have access to the field.

138. Universal Containers wants to implement a new entitlement process for premier support accounts. This support includes phone contact with the customer every 24 hours from the time the case is created for as long as it remains open.

How should an administrator configure this requirement?

Create an independent milestone

Configure an escalation rule

Build a sequential milestone

Enable milestone tracker

139. The sales manager at Universal Containers wants to see all opportunities that do not have any activities.

Which report type could be used to meet this requirement? Choose two answers. * (1 Point)

A custom report type with Opportunity as the primary object and Activity as the secondary object

An opportunity report with across-object filter of opportunities without activities

A joined report using an opportunity report in Block A; a task and event report filtered by tasks for Block B

A standard opportunity filtered by the field Last Activity and a custom date range that is blank

140. Cloud Kicks has a very large knowledge base in Salesforce, Service reps are having a hard the finding the most reviewing articles because there are too many search results.

What should the administrator do to help service reps quickly narrow down the number of articles?

Implement and configure Data Categories.

Delete and remove old Knowledge articles.

Update Knowledge to auto-search the case’s subject.

Activate and configure Einstein Search.

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141. James, a recruiting manager, needs a picklist field implemented on the Position object by the end of the week. Matt, the system administrator, is too busy to fulfill the requirement.

What should Matt do to prevent this from happening again? * (1 Point)

Make James a delegated administrator for the Recruiting app

Make James a delegated administrator for the Position object

Assign James the "Modify All Data" permission set

Change the organization-wide defaults for the Position Object to Public Read/Write

Updated Certified Advanced Administrator Exam Questions Available

Updated Certified Advanced Administrator Exam Questions Available

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