Professional Scrum Master II PSM II Practice Questions

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Professional Scrum Master II PSM II practice questions are valuable in the preparation. In real Scrum certification PSM II exam, there are 30 questions, and you have 90 minutes to write the test. The required passing score of PSM II exam is 85%. The questions format is Multiple Choice, Multiple Answer and True/False. Free Professional Scrum Master II PSM II practice questions are available below.

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1. Who must ensure that the work done for a Product Backlog item conforms to the Definition of “Done?”

The test team.

The Scrum Team.

The Scrum Master.

The Product Owner.

The Development Team.

2. The three pillars of empirical process control consist of:

Planning, Inspection, Adaptation

Inspection, Transparency, Adaptation

Planning, Demonstration, Retrospective

Respect For People, Kaizen, Eliminating Waste

3. You have a Scrum Team that has been working together for over a year. The Development Team consists of eleven members who rarely collaborate and work within their functional boundaries. There are no Sprint Goals and most of the items in the Sprint Backlog are unrelated. The Scrum Team has concluded that it is not possible to create Sprint Goals based on the items in the Product Backlog.

What might explain why the Scrum Team is finding it difficult to craft Sprint Goals? (Choose all that apply.)

The Sprints are too long.

The Product Owner is not empowered to make decisions about items in the Product Backlog nor how they are ordered.

The Product Owner doesn’t set objectives that he/she wants to achieve with upcoming Sprints.

Scrum might not be the best framework for this team.

The Development Team is too big.

4. Steven is a Scrum Master asked to assist in creating five new Scrum Teams that will be working to build a highly anticipated product. He talks with them about the importance of being able to integrate their Increments by the end of their Sprints. This includes the first Sprints. The product is very important to both the end users and the organization.

Of the choices raised by future team members, what would Steven encourage?

Each Scrum Team delivers Increments in its own code branch. After UAT is performed at the Sprint Review, the code branch is isolated until enough Increments are considered acceptable. All code branches will then be merged during the release phase.

Each Scrum Team delivers functionality at the end of each Sprint. New Product Backlog items will then be added to the next Sprint Backlog to integrate their functionality with the other teams to create a unified Increment.

All Scrum Teams agree on a mutual understanding of ‘done’ that defines all work necessary to deliver a potentially shippable Increment that includes all previous Increments delivered for the product.

Wait until enough of the infrastructure and architecture is in place before starting the first Sprints. This will increase the success of delivering integrated Increments in Sprint 1.

5. What is management’s role in Scrum?

To provide the necessary environment and support needed as defined by the Scrum Guide by providing insights and resources that help the Scrum Teams continue moving forward.

Identifying and removing people that are performing poorly.

Monitoring skill levels of the Development Team.

Monitoring the Development Team’s velocity.

6. According to the values of Scrum, which is the best way to create Development Teams?

The Product Owner will create a skills matrix according to what is needed for the project and work with the technical leads to allocate resources to the team.

Work with the leadership team to allocate members according to skills, seniority and experience to ensure that all Development Teams are balanced fairly.

Provide boundaries to the developers and allow them to self-organize into Development Teams.

7. During the Sprint Review, one of the stakeholders announces that due to recent market changes, there is risk that funding might be reduced for the project. This triggers tensions to rise and arguments to break out between members.

As a Scrum Master, what would be the best two actions to take? (Choose two.)

Defend the original budget and request the stakeholders to adhere to the original agreed funding for the product.

Encourage the stakeholders and Product Owner to focus on delivering the highest value items for the next Sprint.

Be objective and request for a short break for people to calm down.

Avoid getting involved as it is the Product Owner’s responsibility to manage stakeholder expectations.

Inform everyone that the team needs to stay busy until the information is formally announced.

8. Scrum promotes self-organization.

Which of these statements would NOT support self-organizing?

The Development Team deciding what work to do in a Sprint.

Removing the need for documentation.

Being a lightweight framework.

Removing titles for Development Team members.

9. In what two ways is velocity and technical debt related? (Choose two.)

They are not related because technical debt is non-functional and velocity is calculated based on end user functionality.

As the Development Team is working on new Product Backlog items, they may unexpectedly run into technical debt that will result the team’s velocity dropping.

A Development Team can artificially increase velocity by allowing technical debt to be incurred.

Adding estimates to technical debt will allow the Development Team to maintain constant velocity therefore ensuring predictability.

10. In what ways does the Scrum Master keep a Development Team working at its highest level of productivity?

By removing impediments that hinder the Development Team and facilitating Development Team decisions.

By helping the Development Team with user acceptance tests and tracking defects.

By ensuring each member takes turns speaking at the Daily Scrum and ending the event on time.

By keeping the Scrum board and burn-down chart updated daily.

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11. Scrum has a role called “Project Manager.”

True

False

12. The Scrum Master is no longer needed when teams become self-organized.

True

False

13. What guideline should the Scrum Master provide if the Product Owner asks how estimations should be made in Scrum?

Estimates must be made in Story Points.

Estimates must be in relative units.

The Development Team is responsible for estimates.

Estimates are made by the Product Owner.

Estimates must follow the Fibonacci Sequence.

14. 1.A Scrum Master is not only a servant-leader to the Scrum Team and organization, it’s also considered a management position.

Which three activities describe what a Scrum Master manages as reflected by the Scrum Guide? (Choose three.)

Reporting on the performance of the Sprint.

The way Scrum is understood and enacted within the organization.

Managing the capacity and utilization of each Development Team member.

Managing the process in which Scrum is applied.

Managing the Product Backlog items and work in the Sprint Backlog.

Removing organizational impediments that limits the team’s progress and productivity.

15. Cross-functional teams are specialized for working on specific system components (e.g. design, database, backend, frontend).

True

False

16. What would be typical Scrum Master activities during the Sprint?

Monitor the progress of the Development Team and assigning tasks.

Remove impediments and facilitating inspection and adaptation opportunities as requested or needed.

Avoiding conflicts and escalating to the line managers if conflicts occur.

17. During the implementation of an item in the Sprint Backlog, a conflict arises between team members about what work is needed to make the item ‘done’. Some say it is a part of the Definition of Done and others say it isn’t. Steven, the Scrum Master, observes a debate forming and members beginning to take sides.

What is the best action for Steven to take?

Bring the Development Team members together and interpret the Definition of Done for them so that there are no future conflicts on interpretation.

Immediately end the discussion before it becomes worse. Make the decision on what work is needed to make the item ‘done’ and teach the team about the importance of avoiding conflicts.

Facilitate a session with all members on the Scrum Team to help them resolve the conflict, refine the Definition of Done, and become effective again. Tell the team that conflicts are a natural occurrence and coach them on the value of resolving conflicts.

Bring the Product Owner to the discussion and have him/her decide the work needed to make the item ‘done.’ It is the Product Owner’s responsibility to manage the Development Team members.

18. Which Scrum Value is impacted by trust?

Respect

Courage

Commitment

Openness

Focus

All of the above

19. What would be the best two ways to identify that a Development Team is self-organizing? (Choose two.)

Management is able to know which members are working on which items.

Creativity thrives and new possibilities are explored.

The Development Team members are cross-functional and knows what it needs to do to deliver the all tasks committed to the Sprint Planning.

The Development Team is able to resolve internal conflicts between members in order to continue working.

20. After several Sprints, a key stakeholder starts using the product. The stakeholder is surprised by the slow performance and complains to the Product Owner. The Product Owner comes to the Scrum Master asking for advice.

What is the best action for a Scrum Master to take?

Wait until the next Sprint Retrospective as it is the most opportune time to modify the Definition of Done.

Bring the concern to the testers in the Development Team and ask them to include performance testing.

Explain to the Product Owner that it’s up to the Development Team to. decide on acceptable performance standards as they own the Definition of Done.

Encourage the Product Owner to bring the performance concerns to the Development Team and work with them on how to improve performance, and ultimately have stronger Definition of Done.

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21. Paul, a Product Owner of one of the Scrum Teams, has been attending the Daily Scrum. During the Daily Scrum, the Development Team members have been reporting their daily work to Paul so that he is aware of their Sprint progress and what each member is working on.

What is the best action for the Scrum Master to take?

Ask Paul to stop attending the Daily Scrum.

Coach Paul and Development Team members on the purpose of the Scrum events and let them figure out what to do in this situation.

Allow the Paul to participate in the Daily Scrum as he is responsible for the success of the product.

Facilitate the Daily Scrums to avoid any conflicts between the Development Team members and Paul.

22. An organization is planning to form five new Scrum Teams to work on building a single product. A few of the future team members ask the Scrum Master who will coordinate the work between the different Scrum Teams.

What action should the Scrum Master take?

Visit the five Development Teams daily to ensure alignment and that all Sprint Backlogs remain synchronized.

Teach them that it is their responsibility to form the teams such that each team will have the necessary skills, knowledge, and competencies to create an integrated Increment by the end of every Sprint.

Advise the teams to minimize dependencies by working on separate development branches and integrate at the end of four Sprint cycles.

At the end of Sprint Planning, collect all Sprint tasks and create a consolidated plan for the entire Sprint.

Teach the Product Owner to work with the technical leads on ordering Product Backlog in a way to avoid too much technical and development overlap during a Sprint.

23. You have been hired as a Scrum Master for a company that has been doing business for over fifty years. In order to stay competitive, they have started an initiative to digitize their legacy systems. The company has several Scrum Teams working on different components that will be integrated to a single back office platform.

Your team is responsible for building the back office platform and integrating all other components. The Scrum Teams work in two week Sprints and are expected to deliver all functionality in six Sprints.

During development the requirement changes in the other components have been slowing down your team’s progress. Because of these changes, your team has estimated that they will not be able to deliver all expected work within the original timeframe. The Scrum Teams working on the other components confirm that they are still on track to meet the expected delivery date. The program manager in charge of the digitization initiative is upset and angry with your team.

As a Scrum Master, what could you do to help the Product Owner?

You suggest working with the program manager and the other teams on the ordering and the value of your team’s open Product Backlog items to redefine the possible delivery date.

You shorten your team’s Sprints to be ready sooner.

You remove all items from the Product Backlog for which development is forecasted to be beyond the expected date. These are likely to be low value anyhow.

You suggest adding additional developers to the team in order to increase velocity and meet the original date.

24. Three Development Teams are currently building a single product and pulling work from the same Product Backlog. All three teams have identified that they will need Dan, a database specialist, to work full time in their team for the next several Sprints.

What should Steven, the Scrum Master, do to solve this potential problem?

Manage the items in the Sprint Backlogs so that Dan can be utilized evenly for each team.

Assign Dan to the team with the most urgent tasks first and then move him to the next team and so on until the required support is completed.

Facilitate a discussion with all Development Teams on how they want to deal with this issue, and help them implement their preferred solution.

Ask Dan to work with the HR department to recruit and hire additional database specialists. In the meantime, have the Product Owner move items that do not depend on Dan to the top of the Product Backlog.

25. When technical debt occurs, the system will become more unstable as development progresses and code is added resulting in future work being slowed down.

True

False

26. An organization is using Scrum to build five new products.

What would be the best two options for the number of Product Owners the organization should have? (Choose two.)

There is one Product Owner for each product (so five in total). Each Product Owner may delegate, share and align work within their individual Product Backlog.

Enough Product Owners to delegate as much work needed to maximize utilization of all Development Team members.

There is one Product Owner responsible for all five products. This person is not allowed to delegate any of the Product Owner responsibilities as he/she is accountable for the success of each product.

There is one Product Owner responsible for all five products. In order to scale his/her role, he/she can delegate some of the individual Product Owner responsibilities to others within each product but would still remain accountable for the value of the work produced.

27. Which statement best describes the responsibility of the Product Owner?

Optimizing the value of the work the Development Team does.

Managing the Development Team.

Ensuring that the work meets the commitments to the stakeholders.

Acting as the go-between for the stakeholders.

28. Your organization has formed a new Scrum Team and has assigned you as the Scrum Master.

In what ways would you help the team start?

Ensure the Scrum Team members have compatible personalities, have the tech leads clarify the expectations and responsibilities of each role, and propose a performance rewards system.

Have the Scrum Team members introduce their background experience with each other, ask the Product Owner to discuss the product and answer questions, and ensure the team understands the need for a Definition of “Done.”

29. During Sprint Planning, the Development Team was not able to confidently forecast a Sprint Backlog but the Scrum Team was able to create a Sprint Goal for upcoming Sprint.

What action should the Scrum Master take?

Postpone the Sprint in order for the Product Owner to refine the Product Backlog to the level needed.

Extend the Sprint Planning time-box until the Development Team can forecast enough items to begin the Sprint.

Forecast the most likely Product Backlog items to meet the goal and discuss in the upcoming Sprint Retrospective why this happened and what changes will make it less likely to recur.

Request assistance from the technical architect.

30. A Scrum Master is keeping a list of open impediments, but it is growing and he/she has been able to resolve only a small portion of the impediments.

Which would be the LEAST helpful technique in this situation?

Consulting with the Development Team

Prioritizing the list and working on them in order.

Arranging a triage meeting with all project managers.

Alerting management to the impediments and their impact.

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31. Technical Debt can lead to false assumptions about the current state of the system and the Increment reviewed at the end of the Sprint.

True

False

32. What action can the Scrum Master take to ensure communication between the Development Team and Product Owner is effective?

Ensure all communication goes through the Scrum Master first.

Teach the Product Owner to talk in terms of technology and technical requirements.

Observe the communications between them and facilitate discussions if needed or by request.

Translate the technologies used by the Development Team in order for the Product Owner to make decisions.

33. An organization has just hired you as a new Scrum Master to help them transition their teams from their current traditional process to Scrum. The teams are currently structured to specialize in a single function. This is also known as component teams where a team would only address a single layer (i.e. design, frontend, backend, database, testing, etc.). You’ve introduced the concept of cross-functional teams where all the skills needed to produce business functionality, from end to end, are inside of a single team.

What should you keep in mind when transitioning from siloed teams to cross-functional teams? (Choose two.)

It is easier to compare the performance between cross-functional teams in order to identify to which teams to assign tasks and which teams need additional coaching.

Newly formed teams will need time to stabilize before reaching their peak performance. During the initial stages of forming, performance will suffer and productivity may be low, although even then delivery of business value is still likely to increase.

Without feature teams, you cannot do Scrum. Postpone Scrum adoption until the teams are reorganized in feature teams.

People from the different layers and components will need time to become accustomed to working and delivering unified functionality together as one Scrum Team thus productivity may suffer.

34. According to the Scrum Guide, where should the Daily Scrum be held?

Wherever the Development Team decides is most suitable.

In a room where management can attend.

In the same location where the Development Team is seated.

In front of the Scrum board.

Wherever the Scrum Master decides is best.

35. At the end of the eighth Sprint, the internal sponsors are upset and angry with the progress of the product being built. The current state of the product is not as expected and will require additional Sprints and more budget than originally anticipated at the start of the project.

What factors may have led to this? (Choose three.)

The Product Owner has not been engaging with sponsors frequently enough and has not been kept aware of the overall progress of the project.

The sponsors haven’t been using the Sprint Reviews to actively engage, and inspect and evaluate progress.

The scope changes have not been tracked adequately and the change request process has not been followed properly.

The stakeholders have not been using the Daily Scrum effectively to track the Development Team’s progress.

The Scrum Master has not ensured transparency.

The project plan proposed to the sponsors at the start of the project followed stringently.

36. The Product Owner’s primary concern is the flow of value reflected in the ordering of the Product Backlog.

True

False

37. A key concern when multiple Development Teams are working for the same Product Backlog is minimizing dependencies between teams.

True

False

38. Which two scenarios would best represent a self-organizing Development Team? (Choose two.)

The Development Team members are strictly focused on the work within their functional role and always handing off the work to other roles in a timely matter.

Management works with the Scrum Master to optimize the Development Team’s progress during the Sprint.

Development Team members collaboratively select and re-plan their work throughout the Sprint.

The Development Team invites external people to the Sprint Planning to help them create a complete and detailed Sprint Backlog.

The Development Team creates its own Sprint Backlog, reflecting all work that is part of the Definition of Done.

39. Successful use of Scrum depends on how well people behave and act in ways that reflect the Scrum values.

What can the value of openness affect?

Collaboration efforts.

Level of product quality.

Team member happiness.

Time to market.

Trust from stakeholders.

All of the above.

40. What might be a valid reason for abnormally cancelling a Sprint?

When the Development Team discovers it cannot meet their Sprint commitments.

When the work becomes too difficult for the Development Team.

When the sales department discovers features that add more value than the current work being done.

When the Sprint Goal becomes obsolete.

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41. Which of the following actions is appropriate for a Scrum Master at the Daily Scrum?

Making sure each member has an opportunity to answer all three questions.

Leading the Daily Scrum.

Teaching the Development Team to keep the Daily Scrum time-boxed to 15 minutes or less.

Updating the Scrum board.

All of the above.

42. A Scrum Team must have a Product Owner and Scrum Master.

False. A Scrum Master is only necessary when requested or needed.

True. Each must be a full-time member on the Scrum Team.

True. Their participation and availability will impact the outcomes produced by the Scrum Team.

False. If a Product Owner is unavailable, he/she can be replaced by a Business Analyst.

43. What is the recommended size for a Development Team (within the Scrum Team)?

3 to 9

Minimal 5

7 plus or minus 2

44. Paul is a Product Owner for multiple products. Each product is allocated a dedicated Scrum Team and a set budget. Based on the average velocity of a previous product release, Paul had estimated a new product to take 9 Sprints to complete. The average velocity of the previous product release was 50 completed units of work per Sprint. Over the first 3 Sprints, the Development Team reported an average velocity of 40 completed units per Sprint, while not fully completing the required integration tests. The Development Team estimates that integration testing would require additional effort to make the increments shippable. The Development Team is unsure if the required velocity is achievable.

What is the most effective way to recover?

In the next Sprints, the Development Team strives to make the selected work as close to ‘done’ as possible and at the minimum 90% completed. Any undone work is divided into new Product Backlog Items that will be deferred to the last Sprint in order to maintain stable velocity.

The Development Team informs Paul that the progress he has perceived to date is not correct. The Increment is not releasable. They give Paul their estimate of the effort it would take to get the previous work ‘done’, and suggest doing that work first before proceeding with new features. The team also reestimates the effort to make the remaining Product Backlog items ‘done’, including all integration effort. In the end, it is Paul’s call to continue the project or to cancel.

The Scrum Master will manage the Sprint Backlog and assign work to the Development Team members to ensure maximum utilization of each member. He/she will keep track of unused resources so that it does not impact the budget. Unused budget can be allocated for additional Sprints if needed.

The Scrum Master sets the open work aside to be performed in one or more release Sprints. They remind Paul to find funding for enough Release Sprints in which this remaining work can be done. Up to one release Sprint per three development Sprints may be required. It is Paul’s role to inform users and stakeholders of the impact on the release date.

45. A new member has just joined an existing Development Team that has been together for several Sprints. During the Sprint, the individual has been trying to share his ideas and viewpoints but is continuously ignored by the rest of the Development Team.

Which three Scrum Values has the Development Team been neglecting? (Choose three.)

Commitment

Respect

Transparency

Focus

Openness

Courage

46. Which two behaviors would reflect Servant Leadership in a Scrum Master? (Choose two.)

Facilitating Scrum Events as requested or needed.

Coaching the Development Team, the Product Owner and the organization on how to work empirically.

Staying away from internal Development Team interactions, maximizing their autonomy and freedom.

Resolving every impediment for the Development Team.

47. Stakeholders are only allowed to meet with the Scrum Team at Sprint Review.

True

False

48. What would be the responsibilities of a self-organizing Development Team?

Update stakeholders on the daily progress and keep the burn-down chart updated.

Select the Product Backlog items for the Sprint and do the work planned in the Sprint Backlog.

Writing User Stories and reordering the Product Backlog.

Deciding on the value of the product features and value estimations.

49. Steven is a Scrum Master that was hired to help an organization, that is new to Scrum, understands and enacts Scrum effectively.

Which three activities would be acceptable? (Choose three.)

Require all teams in the organization to start using Scrum as soon as possible.

Arrange 1:1 coaching sessions to discuss any identified concerns Steven may have.

Schedule formal trainings.

Penalize any Scrum Team members who are not staying within the Scrum Framework.

Educate stakeholders and clients about Scrum.

Extend Retrospectives to include formal training.

50. Steven is a Scrum Master of a Development Team that has members working in different cities and time zones. Organizing the Scrum events is time consuming and requires a lot of effort to set up and run. The Development Team proposes to only hold the Daily Scrum on Mondays.

Which two responses would be most appropriate from Steven? (Choose two.)

Coach the team on why having a Daily Scrum every day is an important opportunity to update the Sprint plan and how it helps the team self-organize work toward achieving the Sprint Goal.

Ensure that there is an overall consensus by having the Development Team members vote.

Help the Development Team understand that lowering the frequency of communication will only increase the feeling of disconnect between the team members.

Acknowledge and support their decision.

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51. If there are multiple Scrum Teams working on the same product, all of the Scrum Teams must mutually define a Definition of Ready (DoR). The DoR is a checklist that the Product Owner must fulfill before a Product Backlog item can be presented at the Sprint Planning. This protects the Development Team from interruptions and disruptions during the Sprint.

True

False

52. A Scrum Team has been working on a product for several iterations and has an average velocity of 55 units of ‘done’ work per Sprint. A second team will be added to work on the same product.

What might be the impact on the original team?

Their velocity is likely not affected and will remain at 55.

Their velocity is likely to drop and be less than 55.

Their velocity is likely to rise and be more than 55.

53. Doing your best and helping other Scrum Team members demonstrates which of the following?

Value of Commitment

Increased Revenue

Increased Profit

Maximizing utilization

High Performance

54. Who determines how to do the work during the Sprint?

The Scrum Master.

The Technical Architects.

The Development Team.

The Team Leads.

The engineering director.

Professional Scrum Master II PSM II Practice Questions

Professional Scrum Master II PSM II Practice Questions

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