Real Salesforce Health Cloud Accredited Professional Exam Dumps

dumps2023-11-15T09:09:00+08:00

Are you planning to take the Salesforce Health Cloud Accredited Professional certification exam? It is for individuals who have the knowledge, skills, and experience with implementing the Salesforce Health Cloud solution with industry-specific data models. The Health Cloud Accredited Professional exam encompasses the fundamental knowledge and skills to design, build, and deploy solutions for Providers, Payers, Pharmaceutical companies and Med Device organizations. You can have real Health Cloud Accredited Professional exam dumps to prepare for this exam well. Before getting, you will have a chance to read free demo questions below.

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1. If a Health Cloud administrator wanted to consume the content of an HL7 v2 C Simple Application message, which step would they need to take?

Do Nothing C Health Cloud works out of the box with native HL7 message

Use salesforce Connect

Write a custom apex class to consume parse and store a native HL7 message

Use an HL7 broker/engine to transform the text based HL7 message into JSON and pass it to the Health Cloud.

2. Which resource within health cloud facilitates the easy exchange of data between Health Cloud and the client Electronic Medical Records

Health Cloud has a built in HL7 integration Engine

Health cloud has prebuilt connections for the top ten EMR’s

Health cloud has a lightning component button automatically configured to ‘Export to EMR’

Health cloud has published data mappings from commonly used HL7 message to the Health Cloud data model

3. What is the latest FHIR model aligned to Health Cloud?

4. When bringing in the Business identifier for patient record from external system like EHRs, which entity is most suitable to hold that information in Health cloud?

Sourcesytem identifier

Contacts

Account

Identifier

5. Which two interoperability standards are support by salesforce to facilitate the exchange of health data? (Choose two)?

EDI ANSI X1- Recall Concept/Remainder 2

FHIR V4 (Fast Healthcare interoperability Resources)

The Direct Standard D HL7 V2- Simple Application3 C Apply to real word/Analyze / Evaluate (Health Level Seven)

DICOM (Digital Imaging and communications In Medicine

6. Which three medication related FHIR resources are supported in the new data model of Health cloud (Choose Three)

Medical Administration

Medication

Dosage

Medication Dispense

Medical Request

7. With regards to Integration/Interoperability, which three statement are true about health cloud? (Choose Three)

The New clinical data model in health cloud is aligned with FHIR R4 standards.

Health cloud support data exchange with both HL7 and FHIR enabled systems.

Most EHR (Electronic Health Record) data exchange today is still done via legacy HL7 v2 C simple application interface.

Health cloud has a FHIR server.

The new clinical data model in Health cloud is aligned with HL7 v2-simple application standard.

8. Which steps should a salesforce administrator complete to set up a warehouse that serves as a product fulfillment location to salesforce representative in a specific region, irrespective of the account? (Choose three)

Create Inventory Location and add Visitor Address as Location Address.

Create Record in Product Fulfillment Location.

Set-up Product Transfer and product request.

Select inventory location while creating visit

Create a product item entry inventory, a single entry for each product that will be replenished from industry.

9. Which two preference must a salesforce administrator enable to begin using Intelligent Sales for Medical Devices? (Choose two)

Visit Inventory Management

Intelligent Sales

Action Plans

Lightning Flows

Lightning App builder

10. Dr. Jill Mikel at Tahoe Hospital would like to improve the management of patient visits.

Which steps should the salesforce Administrator complete to setup a patient visit Process? (Choose two)

Create a Task and add task to an action plan template.

Create flow for the business process.

Create a task and add the task to visit creation.

Create an action plan template add flow and published the template.

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11. A sales Representative wants to request a Rep-to-Rep Transfer.

What two paths are available to request the transfer? (Choose two)

Under visit, choose to navigate to visit Products.

The transfer can be requested while creating an Order Authorization for a Visit.

To Request the transfer, navigate to product, then choose the specific inventory location against which to request the transfer.

During Visit creation you can request the transfer while selecting products required for a visit.

12. Which Salesforce Product allows encryption of Protected Health Information (PHI) data at rest to enhance Health Cloud?

Shield

Tableau CRM

Health Cloud

Service Cloud

13. A Health Cloud administrator has to provide the DevOps team access to production copy sandboxes for investigation and fixes.

How can be administrator ensure that all privacy, compliance and regulatory requirement are met.

Install Mask and anonymize sensitive data on production copy sandboxes.

Only allow offshore team access to production copy sandboxes if they have taken compliance training and are certified to have access.

Only allow onshore team access to Health cloud objects on production copy sandboxes.

Install Shield only in production copy sandboxes.

Install shield and encrypted all PII data on production sandboxes.

14. Makana Pharmaceutical is planning to run a Patient support program on Health Cloud. A System Administrator has been tasked to ensure the platform encryption has been configured. The patient’s name is stored on firstname and lastname fields on the person account record. Firstname and Lastname field have been identified as holding PHI (Personal Health Information) data. They are also important search criteria commonly used by Users to find a patient record. The Compliance team has indicated that all PHI Data must be encrypted at rest.

What is the best practice for platform encryption configuration for this solution?

Encrypt all PHI/PII data

Encrypt all data

Use Class Encryption to encrypt field identified as PHI

Use a Deterministic Encryption Policy on Account FirstName & LastName fields.

Use a Probabilistic Encryption Policy on Account FirstName & LastName fields.

15. Which action is Possible in the program enrollment flow when adding in ‘Enroll in Program’ quick action to a record? (Choose three)

Starting a new blank care plan

Signing enrollment consent form

Seeing a list of all product and selecting applicable products

Selecting the provider associate with a product

Creating a new care program

16. Which type of files can be uploaded as Consent Documents in secure folders of Health Cloud for a Care Program? (Choose two)

Copy-protected PDF files

Opt out consent documents

Authorization consent forms

Files that are smaller than 2 C Simple Application 5MB

Password protected files

17. In which two ways can Life Science organizations capture consent from enrollees of Care Program? (2 C Simple Application correct options) Options not visible

By engaging in a web chat with an agent who presents consent forms in chat window.

By sending an email that then create a case using email-to-case.

By talking to an agent via phone who then enrolls the patient

By submitting consent Via SMS using Einstien Chat bot.

By using a Self-Service portal via a Community.

18. In which two ways can an administrator support the Health department so that the team can efficiently assess the individual, enroll them in a program, and monitor them during emergency? (Choose two)

Create a healthcare provider enrollment flow

Install emergency Response Management unmanaged package

Leverage pre-configured flows provided with Health Cloud

Create Patient Enrollment Console

19. Which three terms can a Life Sciences company track about a Care Program using Program Management in Health Cloud? (Choose three)

The clinical indicators that need to be monitored in the Care Program.

The products that are associated with a given Care Program.

The multiple marketing campaigns that enrollees are subjected to as part of the Care Program.

The budget & expense of the company’s associated Care Program.

The Plans that enrollees have been engaged in as part of the Care Program.

20. What is the difference between Care Program and Care Plans in Health Cloud? (Choose 1 C Recall concept / Remember.)

Care Programs track a patient’s overall health journey, while Care Plans are more focused on specific care needs.

Care Plans can be exposed in a community while Care Programs cannot.

Care Plans are only used by Providers & Payers while Care Programs are only used by Life Sciences companies.

Care Programs are just a different type of Care Plan which capture more details such as financial information.

Care Programs are an extension on Care Plans.

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21. Which Permission Set Licenses are required to utilize and access Health Cloud feature and functionalities? (Choose two)

Health Cloud for Community

Health Cloud

Health Cloud Platform

Health Cloud Permission Set License

Health Cloud Standard

22. How can a Health Cloud administrator change the label ‘Patient Card’ to ‘Member Card’ to be more aligned with their specific business terminology and use case?

Go to setup, navigate to Custom Labels, select the ‘Patient_Card_Header’ label, click the ‘New Local Translation/Overrides’ button, Select the language and enter the new label.

Go to the Health Cloud C Admin Home page, select the Patient Card Configuration tab, and click ‘New’ to add a new configuration for ‘Member.

Go to Setup, navigate to the Patient Card object, and edit the Patient field name.

Edit the page layout where the Patient Card is shown, click on the attributes for the Patient Card component, and edit the name to ‘Member’.

The labels that come with the Health Cloud cannot be changed.

23. How should Members and Patients be represented during the basic set-up of Health Cloud console for Care Coordinators and Managers as per the Salesforce recommendation?

The Individual data model may be used to represent Members and Patients.

Leveraging Candidate Accounts are the recommended approach to represent Members and Patients.

Salesforce recommends using Member Accounts to represent Members and Patients.

Leveraging Person Accounts is the recommended approach to represent Members and Patients.

24. Within Health Cloud Console, there are two apps available for use depending on work preferences, which console is available within Lightning Experience?

Health Cloud C Worklist

Health Cloud C Individual

Health Cloud C Personal

Health Cloud C Console

25. A Health Cloud administrator would like to setup a new default sub-tab when opening record, where in the setup menu would the administrator go to accomplish this?

Custom Permissions

Custom Settings

Custom Labels

Custom Metadata Types

Custom Object

26. A Health Cloud administrator is working on a call center implementation and has to ensure that the phone numbers passing through the CTI settings display the matching contact record via Screen Pop.

Which custom metadata type within Health Cloud should the administrator update to achieve this requirement?

Flow Session Setting -> CallCenterFlow

Feature Flag Setting -> CTIDriverSetting

Job Flow Setting -> ConsoleDisplayValue

Health Cloud Setting -> HcFeatureDriver

27. How would a Health Cloud administrator indicate which tab should appear when a patient record is opened in the Patient Console?

In the CardView dropdown custom setting for that tab, enter Default for Category Name.

In the CardView dropdown custom setting for that tab, select Subtab for Tab Type.

Edit the Patient Card configuration for the tab and enable Default Subtab

In the CardView dropdown custom setting for that tab, enable Default subtab.

28. Where can a Salesforce administrator configuring different levels of access to patients’ care plans, configure team members different levels of access to cases to ensure sensitive data is not shared with the wrong groups?

Permission Set Groups

Profiles

Contact Roles on case

Permission Sets

Case Team Roles

29. Which three types of customizations can be managed through the Health Cloud Admin app? (Choose three.)

Patient Card Configurations

Timeline View Configurations

Cross Object Relationships

Household Relationships

Permission Set Assignments

30. What is Health Cloud? (Choose two.)

Health Cloud is an engagement layer.

An AppExchange core package and third party service.

Health Cloud is part managed package and part core services.

Core services exposed by permission license.

Health Cloud is a new type of Electronic Health Record.

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31. Clinicians want to see an overview of the patient’s life, like Starting a New Job, Birth of a Baby, Divorce, etc. to understand the patient better and help them with a personalized care plan.

What should the administrator configure in the Health Cloud so the clinicians can access this information in one place?

Life Goals

Life Events

Household Map

Milestones

Life Map

32. Which three of the following features are included with a Health Cloud License?

EHR Mulesoft Templates

Surveys

Intelligent Document Automation

Care Cordination(Patient Services)

Intelligent Form Reader with Amazon Textract

33. Which Visual representation in Health Cloud would enable a care coordination to see all the relationships between a patient and the people and organizations participating in the patient’s, including those across multiple care plans?

Timeline view

Care Team

Lightning Empower Components

Householding Map

Patient Card

34. Which three options are standard objects available for Insurance Management? (choose 3)

Insurance Benefit

PurchaserPlan

MemberPlan

Coverage Benefit

Insurance Coverage

35. The Salesforce Admin for Lake Tahoe Hospital wants to implement Utilization Management.

Which two of the listed steps need to be taken during the set-up process? (Choose 2)

Install the Health Cloud Care Request Extensions unmanaged packag

Assign the Health Cloud Permission Set License and Health Cloud Platform Permission Set License to Salesforce Classic users.

Assign the Health Cloud Permission Set License and the Health Cloud Platform Permission Set License to Salesforce Lightning users.

Install the Utilization Management Extensions.

36. Which three business process are supported by Salesforce HC utilization Management? (Choose 3)

Ticketing

Physician Request

Drug Request

Admissions

Appeals

37. Which three standard objects are used in the workflow to manage utilization data? (Choose 3)

Care Request Plan

Care Diagnosis

Care Authorization

Care Request

Care Request Drug

38. Which is true about choosing a care request type when setting up a new care request record?

Any case record type can be chosen when creating care request.

A care request type cannot be chosen when creating a new care request.

A case record type can be chosen to identify a single care request type for each care request.

Multiple care request types can be chosen for a single care request.

39. Healthcare companies face challenges from a variety of sources.

What are three common challenges they could encounter that HC solves for? (Choose 3)

There are not enough Providers for the amount of the Care Requests.

Insufficient funds allocated to Research and Development.

The need to drive sales while reducing cost.

Growing customer expectations for delivery of care everywhere.

Growing demand for a more personalized care experience.

40. Which permission set is needed to grant users read access to health insurance records and also create, read and update access to Utilization Management records?

HC Utilization Management Permission Set

HC Foundation permission set

HC Permission set license

The Health Cloud Member Services Permission Set

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41. What is the best practice when transitioning an org from Service Cloud to HC?

Approach depends on how each customer uses their org. Any other options may be used.

Put HC use cases in a new org, leave only Service Cloud use cases in an existing org.

Migrate the entire org in place.

Build out HC capabilities in a new org, then migrate all users and data.

42. A Payer Service Cloud org uses Accounts and contacts to model Health Insurance Members. While all teams within the organization Work with all members, only some teams require HC capabilities.

What is the recommended best practice for modeling members in HC for this organization?

Only groups needing HC capabilities need to use Person Accounts.

Model as Person Accounts, whether they are using HC capabilities or not.

Account Record Types for existing members can remain as-is. Future members should be created as Person Accounts.

Use the individual model with HC

43. In which two ways can a Data Architect ensure PHI/PII data visibility is minimized during the migration of Patient Data from an existing Service Cloud org to a new HC org? (Choose 2)

Use Salesforce Data Masking when moving data to a Sandbox.

Use Data Templates to exclude PHI/PII data from being added to Partial Copy Sandboxes

Export Data to a spreadsheet to remove PHI before importing it into a Sandbox

Ensure Sandboxes have

Platform Shield enabled.

44. What is the recommended approach to create patients’ records used in HC?

Use Patient Data Import Wizard for importing up to 50,000 records.

Patient object to convert leads into contacts.

Create patient records using Patient Loader Wizar

Create as Person Accounts or Leads for referrals

45. Which step is recommended to be completed before migrating from Service Cloud to HC?

Migrate all existing leads to candidate leads.

Migrate patient data to person accounts.

Uninstall any Sales Cloud related packages.

Log a Salesforce support case.

46. A Salesforce administrator is migrating a Service Cloud org to Health Cloud and is considering using the Health Cloud Provider data model.

Which approach should the administrator take if the Custom Provider Search Lightning component is to be used?

The Provider data model is required for all Service Cloud to Health Cloud migrations, but either the standard or custom search components may be used.

If the Provider data model is used, the standard Health Cloud Provider Search component must be used or extended. Custom search components are not supported.

The current data model with the existing component can be used as well as the Provider data model with either custom search component or the Health Cloud Provider Search component.

The Standard Health Cloud Provider Search component can be used to search either the Health Cloud Provider data model or a custom Provider data model.

47. Which two use cases can be enabled using the Remote Patient Monitoring feature in Health Cloud? (Choose two.)

Monitor the location of the patient using the GPS on their mobile device.

Use a meaningful subset of the data generated by connected devices to drive patient engagement and intervention.

Connect the patient’s social media accounts to the patient profile and use information contained in social media feeds to monitor the patient’s health.

Bring in all the device generated data for the entire patient population to create a device data lake within Health Cloud.

Use the data generated by connected devices used by patient to monitor the patient’s health.

48. Which of the following Salesforce and Health Cloud objects can be used to represent Provider and their relationship in a Provider Management data model? (Choose Three.)

Contact

Healthcare Practitioner Facility

Lead

Case

Healthcare Provider

49. A company recently migrated from Service Cloud to Health Cloud and is working on strengthening their relationships within their provider network.

Which object within the Provider Relationship Management data model can be used to track each of the different locations where a provider practiced?

HealthcareFacilityNetwork

HealthcareProvider

HealthcarePractitionerFacility

HealthcareProviderSpeciality

BusinessLicense

50. An administrator wants to add additional fields to their Provider Search capabilities.

Which two objects can they map fields from? (Choose Two.)

Healthcare Practitioner Facility

Care Provider Searchable Field

Person Account

Account

Healthcare Provider

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51. Which objects are leveraged to track patient referrals?

Lead

Care Request

Care Program Enrollee

Cases

52. Which three actions can providers take with the help of the Contact Tracing feature in Health Cloud? (Choose three.)

Perform an audit of the Contact Record to keep track of the changes made to the Contact record by users.

Perform contact tracing of their internal employees during an infectious disease outbreak or pandemic.

Perform contact tracing of their patients during an infectious disease outbreak or pandemic.

Track their patients as contacts by using Contact entity in Salesforce.

Track the location duration and number of participants in each contact encounter that the infected person was involved in.

53. A Health Cloud administrator is working to create an external facing site to allow patients to find providers within their network. The site is being built by Experience Cloud. The administrator needs to determine what access external users must be granted to allow patients to search and find Providers that fit selected criteri A.

Which object do the external user need read access to?

CareProviderFacilitySpeciality

HealthcarePractitionerFacility

CareProviderSearchableField

CareProviderSearchConfig

54. A Health Cloud administrator working on a Care Coordination project needs to change the role name ‘Care Coordinator’ to ‘Care Consultant’ to match the organizations nomenclature.

Which three steps should the administrator take to ensure all Tasks identify the role ‘Care Consultant’? (Choose three.)

Create an ETL script to update the previously assigned To picklist values of Tasks created in the past.

Update/Add the organization roles in the CarePlan_Role_Patient key:value pair in Health Cloud Setting.

Update the organization roles in the CarePlan_Role_Care_Coordinator key:value pair in Health Cloud Setting.

Update the Care Plan Record Type custom metadata type to reflect the care coordination processes specific to the Care Coordinators.

Update the corresponding roles in the Assigned To picklist for the Care Plan Template Task object.

55. In which two ways can an administrator ensure that Patient Risk scores are recalculated periodically? (Choose Two.)

Setup a scheduled Apex batch job.

Use the CMS recalculation API

Use a third party API to recalculate CMS risk score

Setup a Apex batch job and run the job manually

Create a Healthcare Provider enrollment flow.

56. Which three of the following Health Cloud objects are part of the standard Care Management data Model? (Choose three)

CareSpeciality

CarePlan Template Task

TimelineViewConfiguration

CareProgramGoal

CarePlanGoal

57. The Salesforce administrator for ABC Policies Inc, a Health Care Payer Organization, would like to enable the members to enroll in and out of Care Program multiple times.

Where, within Health Cloud Settings, should a Health Cloud administrator make changes to accomplish this requirement?

Program Enrollee Settings

Care Program Settings

Health Cloud Settings

Care Request Settings

58. Which two of the following statements are true about Care Teams? (Choose Two.)

Care Team Members are optional on a Care Plan.

A Care Plan must have a Coordinator as a member of the Care Team before a Care Plan Template can be applied.

If the Problem and Goal objects use Private Sharing, Care Team Membership provides access to these objects.

Communities must be enabled before External Care Team members can be added.

59. A Health Cloud administrator has set up risk recalculation by setting the recalculate flag to TRUE but is not seeing the recalculation score for the patient.

Which of the following is most likely the reason why recalculation score for the patient is not displaying?

Use the CMS recalculation API

Risk scores are only recalculated for patients who are affiliated with a care program.

CMS scores cannot be recalculated in health cloud.

Use a 3 - Apply to Real World / Analyze / Evaluated party API to recalculate CMS risk score.

60. Which Salesforce object is used to model a Care Plan?

Account

Lead

Case

Opportunity

Task

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61. When Setting Up Intelligent Sales, which three types of record should be a ……………….. Records can be Created? (Choose Three)

Accounts

Contacts

Assets

Locations

Opportunities

62. How does an administrator display device information on a patient card?

Create an Asset record and create a care registered device record that look up to the patient.

Create a custom field on the EHR_Patient object with a formula that return the information.

Create a custom field on the EHR_DeviceRequest object with a formula that return the information.

Create a custom field on the EHR_MedicalDevice object with a formula that return the information.

Create a custom field on the FilterCondition__c object with a formula that return the information.

63. How Can you restrict access to an entire patient / member list or to specific columns of that list? (Choose two)

Permission Sets

Sharing setting

List View Permissions

Field Level Security

64. Which three steps should be followed when setting up Intelligent Sales in Health Cloud? (Choose three.

Customize Visit Execution event object

Customize the vendor product fulfillment flow

Enable Intelligent Sales

Set up permission set for Intelligent Sales

Set Visit Inventory Management to enabled

65. Which entity in Health cloud is used to store the details of a vaccine being administrated?

Procedure

Patient Immunization

Medication

Encounter

66. Which three types of Electronic Health Record data transmitted via HL7 can be stored in Salesforce objects? (Choose Three)

Continuation of Care document (CC

Observation Results (ORU)

Personal Health Record (PHR)

Admission, Discharge, Transfer Data (ADT)

Clinical Document Architecture (CD

67. A client wants to store data for patient’s smartwatch to display within the Remote Monitoring charts.

What object would you store this information in?

Diagnostic Summary

Care Observations

Clinical Encounters

Identifiers

68. Which Feature would an administrator setup to help their sales team view all provider related to a specific facility?

Provider Search

Practitioner Relationship

Provider Cards

Provider Relationship

69. Which three activities does “The Social Determinants” feature in Health cloud help providers perform? (choose three)

Integrate service such as transportation and meal delivery into their patient care plans and programs.

Track determinants and barriers to care across their patient populations

Automatically import credit scores and income information into the patient record in Health cloud

Track the influence of the social network of the patient on the patients’ health outcomes

Plan interventions to help address the barriers to care within their patient populations

Real Salesforce Health Cloud Accredited Professional Exam Dumps

Real Salesforce Health Cloud Accredited Professional Exam Dumps

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