Salesforce Certified Strategy Designer Exam Dumps

dumps2023-08-11T17:06:56+08:00

To pass Salesforce Certified Strategy Designer exam easily, the latest Salesforce Strategy Designer exam dumps are the best preparation material. In the real Salesforce Certified Strategy Designer exam, there are 60 multiple-choice questions, and you have 105 minutes to write all the questions. The required passing score for Salesforce Strategy Designer exam is 70%. The registration fee is $200. Free Salesforce Certified Strategy Designer exam dumps are available below.

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1. A strategy designer and a UX team have recently workshopped and developed a plan around the team's purpose and how they will align with the rest of the organization's goals and objectives.

Which alignment and accountability document should be used after this workshop to bring the plan to reality?

V2MOM

RACI

UX vision

2. Cloud Kicks (CK) wants to drive more business, brand loyalty, and product awareness at its retail partner stores. CK would like to have the ability to effectively run promotions and optimize in-store visits.

Which Salesforce product should be recommended for this business need?

Loyalty Cloud

Marketing Cloud

Consumer Goods Cloud

3. Cloud Kicks has generated a handful of ideas to solve the challenge of customer dissatisfaction over long waiting periods between order placement and delivery.

Which method should the strategy designer use to help stakeholders decide which ideas to build-

Priority matrix

Data analysis

Design critique

4. The design team at Cloud Kicks is making the case for analogous research as part of the design process for a brand new experience.

What should analogous research help them accomplish?

Bring fun into an otherwise boring project.

Explain a complex strategy to varied stakeholders.

Generate unexpected ideas and increase empathy.

5. A start-up specializing in creating healthcare apps for both patients and family caregivers is looking for ideas to develop new features. The company plans on organizing a brainstorming session with staff members from various teams.

What is a rule strategy designers should follow when facilitating a brainstorming session?

Emphasize critique of proposed ideas.

Explore qualitative assessment of proposed ideas.

Encourage participants to build on proposed ideas.

6. Poll results reveal consumers would like to be future-ready through more inclusive products and experiences.

What should the strategy designer intentionally do to drive this outcome7

Design with exclusion experts.

Increase the design timeline.

Set customer acquisition targets for diverse audiences.

7. Cloud Kicks (CK) is working on enhanced functionality for an existing sates application.

What should CK do to ensure the proposed design is compatible with the current data model7

Perform end user testing.

Run a technical design critique.

Create high fidelity prototypes.

8. Cloud Kicks wants to start providing coupons to its digital consumers.

In addition to Marketing Cloud, which product should be recommended?

B2C Commerce

Revenue Cloud

Service Cloud

9. A strategy designer is teaching a marketing team how to use the How Might We format for challenge framing.

What is the reason the statement should sav "How might we" instead of "How will we"?

Marketing teams do not have the responsibility to drive design challenges.

It allows the team to explore solutions without committing to one right away.

"Will" assumes the problem can be solved without due diligence.

10. Cloud Kicks learns that some website visitors, especially those who can't see high-contrast color palettes, do not convert into customers.

What should the strategy designer do to solve for this accessibility challenge"?

Ideate marketing concepts to reach new audiences.

Conduct an empathy workshop to understand the audience.

Invite users to co-create as accessibility experts.

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11. The call center at Cloud Kicks (CK) is receiving higher call volumes than usual, which is leading to longer wait times for customers. CK has decided to engage a team to address this.

What should the strategy designer ask before framing the problem'?

How does a competitor solve for a similar problem?

What problem(s) is CK trying to solve?

What new technology trends exist for customer service?

12. Cloud Kicks wants to design a new line of service and has decided to conduct a Consequence Scanning workshop to assess the planned service development roadmap.

Which types of outcomes should result from a Consequence Scanning workshop"?

Issues to act on, influence, or monitor

Issues to stop, start, or continue

Issues to accept, object., or withhold

13. A strategy designer is kicking off a project to reimagine the high-end private banking experience for a financial services company.

What should they do to learn about the unique expectations of the company's customers?

Share prototypes of different interface directions with 100 people who regularly use their bank's app.

Send a survey to all stakeholders about their banking app attitudes, preferences, and desires.

Interview 8-10 customers about how banking fits Into their lives and their ideal relationship with their bank.

14. A strategy designer at Cloud Kicks is assigned to a new project team with mixed backgrounds from around the company.

How could a kickoff meeting help align the project team before they begin working together?

Create a social contract and promote a detailed plan for how to execute on the new teams charter.

Outline chain of command and set ground rules for how to properly execute design thinking methodologies.

Facilitate activities to gain an understanding of each others' skills, communication styles, and expectations.

15. A strategy designer is facilitating a prioritization workshop, and there are strong differing opinions about the right solutions to the challenge.

What should the designer do?

Pause the conversation and work through the conflict in a private setting.

Take a vote among people in the room and pursue the winning opinion.

Work through the conflict in the workshop to reach a shared perspective.

16. Executive stakeholders have a variety of projects they want to bring to the market across multiple priorities.

What is the most effective way a strategy designer could influence the stakeholders?

Invite stakeholders as optional to all design team reviews.

Create teambuilding events with stakeholders to build trust.

Orient around outcomes that matter to stakeholders.

17. A car company gathers insights from recent buyers that reveal people are not sure whether buying electric vehicles helps the environment. A strategy designer from the car company developed this challenge statement: "How might we make electric car buyers feel confident they are having a positive impact on the environment by choosing our vehicles?" Which business goal is aligned with this challenge statement?

Increase positive environmental impact brand awareness

Increase online engagement with the company marketing site

Increase overall electric vehicle sales by 20% annually

18. A strategy designer is working with a product team to reach more diverse audiences.

How should the designer make a case for ensuring all future releases meet accessibility standards7

Evaluate competitors' accessibility standards.

Focus rationale on how refactoring later is more expensive.

Plot accessibility standards against impact and difficulty.

Salesforce Certified Strategy Designer Exam Dumps

Salesforce Certified Strategy Designer Exam Dumps

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